Operational Support Officer

Role Responsibility:

Operational Support Officer

G4S Care and Rehabilitation Services

HMP Rye Hill, Rugby, CV23 8SZ

Salary: £26,193.00 per annum (rising to £27,004.14 after 1- 2 years service and £27,814.26 after 2+ years service)

Permanent, Full Time (39 hours per week)

Benefits: Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

HMP Rye Hill is a category 'B' training prison situated in the village of Willoughby, near Rugby in Warwickshire, holding approximately 664 sentenced male adults.

HMP Rye Hill is now looking for full-time Security Officers (SO) to join the Security Team.

The job outline is to maintain the security of the prison, by following all relevant procedures, including security instructions.

Key responsibilities in the role include:

• Search vehicles, occupants of vehicles, visitors and their property on access or egress through a prison lock, using technical aids, to ensure the security of the prison is maintained.
• Participate with internal and external vehicle escorts and patrols where necessary, to comply with contractual requirements.
• Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain prison security.
• Answer and screen internal and external telephone calls to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
• Issue all authorised visitors with a valid pass before they enter the prison and ensure all necessary paperwork is completed for contractors’ equipment to maintain prison security.
• Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is taken.
• Co-ordinate, control and monitor the movement of staff, prisoners and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
• Maintain security in the Visitors Centre, ensuring that the building is searched and locked at the end of each session, reporting any unusual occurrence to the Duty Manager.
• Assist in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & following the applicable safe systems of work for the role.
• Driving the company vehicle for the purposes of external escorts, prisoner transfers and any other driving related tasks as required.
• G4S is committed to safeguarding and promoting the wellbeing of children and adults at risk and the post holder must support these goals.
• The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary from time to time.

The Ideal Candidate:

Essential Skills:

• Communicate effectively with people.
• Observant.
• Good verbal communication skills.
• Strong Resilience.

Desirable Skills:

• Knowledge of prison policies and procedures would be an advantage.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Rye Hill please visit https://hmpryehill.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.