Operational Research Analyst Post Sales Services

Operational Research Analyst Post Sales Services, High Wycombe

Client:

Expert Employment

Location:

High Wycombe, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a3ed21ae158d

Job Views:

9

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Post Sales Equipment Services Operational Research Analyst required to help further develop my clients Field Services business systems across Europe. The ideal candidate will understand field equipment repair, maintenance and services operations and have data analysis skills including SQL reporting.

Skills:

1. Analytical experience supporting a Service process.
2. Experience of Field Service Management systems.
3. SQL report writing experience.
4. Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
5. Bachelor’s degree in Business, IT, engineering, or a related field.
6. Good conceptual, analytical, and communication skills.
7. Power BI or similar analytical tools.

Responsibilities:

1. Understanding, documenting and mapping Equipment Services delivery processes.
2. Analysing the Service Operations business needs and identifying Services problems or optimisation opportunities.
3. Developing Field Service Management documentation including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials etc.
4. Engaging with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools e.g. SQL report writing.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 02/04/2025 by TN United Kingdom