Operational Lead Pershore & Upton Neighbourhood Team

An exciting opportunity has arisen for a Band 7 Operational Lead for Pershore and Upton Neighbourhood Team. The team supports patients registered at Pershore Medical Practice, Abbotswood Surgery, and Upton Surgery.

The role entails the operational leadership for the neighbourhood team to reduce avoidable hospital admissions, facilitate hospital discharges, and provide timely anticipatory and planned care as well as exceptional end-of-life care. Having oversight of the Intensive support caseload is key in order to maintain capacity within the service, ensure that delays are managed, and that a reablement approach is embedded to maximize independence. Managing the urgent community response work is also a priority, working closely with the team to ensure that 2-hour targets are met.

You will work closely with the B7 Clinical Lead, Band 7 Physiotherapy Lead, B7 OT Lead, and Admin Lead and be supported by the service lead. The post will also involve deputising at senior management meetings and working closely with the other Neighbourhood Operational Leads.

We would welcome applications from suitably experienced nurses and therapists. Please contact Mel Edwards if you would like to discuss the role further at 07867 780 520.

Main duties of the job

The post holder will be expected to demonstrate strong interpersonal skills and be able to prioritise and manage their own workload using their own initiative to include the following:

• The role involves line management responsibilities for direct reports consisting of Band 6 Senior Community Nurses and a senior Administrator. Managing the staff roster to ensure that all shifts are covered is a key part of the role as well as organising bank and agency staffing where necessary. You will work closely with the Integrated Service Lead to ensure that recruitment is managed within budget and HR targets and service targets are achieved.
• Operationally support the team to support the clinical coordination and develop the provision of an effective and efficient integrated care service for patients primarily in the older adult population.
• Support the effective triaging of patients referred to the Integrated Neighbourhood Team on a daily basis, supporting the coordination of care delivery across the patient pathway.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive, offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

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Job description
Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification
Knowledge
Essential

• High level of knowledge underpinning roles and responsibilities of the professional groups within an integrated team

Desirable

• Experience of developing new services
• Relevant experience at Band 7

Skills & Abilities
Essential

• Ability to challenge poor behaviour
• Role modelling good behaviour
• Ability to make decisions autonomously, but liaise closely with other care providers within the sector
• Ability to give clear and concise reports against performance targets

Qualifications
Essential

• Registered Practitioner with current registration
• Evidence of relevant post-graduate courses / Continual Professional Development maintained in portfolio
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience
Essential

• Significant experience of working within community and primary care settings
• Experience of Leadership
• Experience of working in a multi-disciplinary team
• Experience implementing change in clinical practice
• Experience of active engagement in audit and clinical governance activities

Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Pershore Community Services
Queen Elizabeth Drive
Pershore
WR10 1PS
Any attachments will be accessible after you click to apply.