Operational Head of Service - Intermediate Care Units

Sussex Community NHS Foundation Trust; Brighton; On-site; GBP 40,000 - 80,000

Job description

Are you a dynamic and compassionate leader looking to drive operational excellence and high-quality patient care?

We are seeking an Operational Head of Service to provide strategic and operational leadership across our Intermediate Care Units within our Unplanned Care Division. You will work alongside clinical Heads of Service to ensure the consistent delivery of safe, high-quality, and patient-centred care.

As Operational Head Of Service, You Will:

1. Provide visible and accessible leadership, supporting teams to deliver responsive, high-quality services.
2. Ensure performance targets are met through effective monitoring, analysis, and improvement planning.
3. Promote a culture of continuous learning, innovation, and collaboration across teams.
4. Lead on staff development, workforce planning, and retention initiatives, ensuring a motivated and skilled workforce.
5. Oversee financial and resource management, ensuring efficiency and value for money.
6. Engage with key stakeholders, including Integrated Care Boards (ICBs), Local Authorities, and other healthcare partners, to drive service improvements.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

1. Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing.
2. Varied environments: community hospitals, patients’ homes, and bases across Sussex.
3. Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement.
4. Excellent training, development, and research opportunities.
5. Cost-effective workplace nurseries in Crawley, Hove, and Brighton.
6. Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks.
7. Level 3 Disability Confident Leader and Veteran Aware Trust.
8. Beautiful Sussex location near the South Downs and coast.

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

For further details / informal visits contact: Name: Louise Murphy Job title: Deputy Operational Divisional Director- UPC Email address: [e-mail] Telephone number: 07771638454