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Onsite Account Manager

Rubix

Tenbury Wells

On-site

GBP 60,000 - 80,000

Full time

8 days ago

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Job summary

An established industry player is seeking a dynamic Insite Manager to enhance operations in Tenbury Wells. This role is pivotal in developing relationships with stakeholders and ensuring customers have the necessary parts and tooling. Ideal candidates will have experience in manufacturing or engineering, with a focus on commercial growth and customer service. Join a team where your skills in relationship building and commercial insight will make a significant impact, and take your career to the next level in a supportive environment that values training and development.

Qualifications

  • Experience in manufacturing or engineering environments is preferred.
  • Sales or procurement experience in heavy industry is beneficial.

Responsibilities

  • Attend production and engineering meetings to align with site priorities.
  • Implement stores management services with customer teams.
  • Deliver customer service levels against site-specific KPIs.

Skills

Relationship Building
Commercial Acumen
Prioritization Skills

Job description

Job Description

Want to create industry-leading change and grow your career?
With our continued growth, we're looking for a dynamic Insite Manager to join a well-established account within the Tenbury Wells area.
You will be a pivotal part of the Insite team and its success, so get ready to be in demand. Ideally, you will have some background in manufacturing, MRO, PPE, or a trade counter environment; however, full training will be provided, so don't let this stop you from applying!

The Role
We support our customers to ensure they have all the parts, spares, and tooling they need to operate, as well as working hard to ensure we obtain the best deals with suppliers.
Commercially orientated, you will develop relationships with relevant stakeholders, including engineering managers, procurement managers, and facilities managers, whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix.
In an ideal world, it would be great for you to have knowledge of our products and services, but this isn't essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role - a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry.

Key Responsibilities:

  • Attendance at daily/weekly production and engineering meetings to understand initiatives and priorities at the site.
  • Development and implementation of agreed stores management services and processes with customer site teams.
  • Preparation and follow-up on quotes for large value re-tenders.
  • Consistent delivery of agreed levels of customer service, against the formal agreement, encompassing the agreed site-specific KPIs and targets.
  • Ensure clear understanding of stores management processes.
  • Work with site teams to plan and manage stock in line with customer site-specific requirements.

Key Skills:

  • Ability to build strong relationships with customers and colleagues.
  • Able to juggle competing priorities.
  • Commercially astute to identify opportunities for spend consolidation and cost savings for the customer.

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