One Stop - Customer Service Assistant, Wellington

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One Stop - Customer Service Assistant, Wellington

Client: Tesco

Location: Wellington, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Description:

About the role

At One Stop Stores, we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this through our colleagues in store.

In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products, and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, ensuring that your store is always looking great, with the right products on the shelves and fantastic services on offer.

You will need:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Help customers find everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Always think 25 when serving age-restricted products
• Work as part of a team to complete store duties
• If this store has a post office, you will be required to complete a criminal record check to perform post office duties.

What’s in it for you:

• 10% Discount in One Stop
• 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
• 20% Discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
• 20% off car, pet, and home insurance at Tesco Bank. T&C’s apply
• Discounted eye care through Vision Express
• A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
• Driving Lesson Discount through RED
• Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms, and much more
• Save as you earn scheme annual invitation
• WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme, and much more at no cost to colleagues
• Annual leave entitlement increases with length of service
• Retirement Savings Plan
• Life Assurance
• Flexible working options including part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns, and staggered shift patterns.

Community Involvement:

As a convenience retailer, it’s important to us that our stores and colleagues are embedded within the communities we serve. We’re proud to have raised over £10.4 million in the last 10 years! We also work hard to tackle food waste by partnering with FareShare and Olio.

Diversity & Inclusion at One Stop:

Everyone is welcome at One Stop, and we're proud to be an inclusive workplace that celebrates the cultures, personalities, and preferences of all our colleagues. We ensure all our colleagues feel welcome and supported.

About us:

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

Please Note: One Stop will only recruit individuals who have passed the school leaver’s age.