Onboarding Officer (Health Records)

The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe, effective and well governed.

This is a post within the Health Records Department that requires an enthusiastic, experienced and highly motivated individual who responds positively to new challenges. The On-boarding Officer will independently manage one or more work packages as part of the Digitalisation Of Medical Records project.

Main duties of the job

The post holder will be experienced in benefits management, continual service improvement and change management methods and tools and will provide advice to decision makers.

This is a post for an ambitious, intelligent and resilient individual to help us deliver high-quality benefits realisation and change management plans to help us transform healthcare through technology across West, North and East Cumbria.

You'll support our Health Records and Digital Programmes team and the wider digital healthcare service by working with clinical specialities to realise benefits through changes to business processes enabled through technology. Strong links to other service improvement teams in the organisations are crucial.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

1. Being a clinically led organisation
2. Quality and safety at the heart of our Trust
3. A positive patient experience every time
4. A great place to work
5. Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job description
Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification
Qualifications
Essential

• Educated to degree level or equivalent, or be able to demonstrate an equivalent level of knowledge
• Evidence of continuous personal development

Desirable

• Benefits Management
• Change Management
• MS Office
• NHS Digital Clinical Safety PRINCE2 Foundation or above

Experience
Essential

• Evidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of business changes
• Managing conflict
• Researching, assessing and prioritising stakeholder requirements
• Supporting the development of business cases for projects including: strategic arguments options appraisal benefits and dis-benefits and risk
• Experience in process design and workflow management
• Experience in the use of Microsoft Office products.
• Evidence of working with multi discipline staff across diverse Professional organisations to specify solutions to support the successful delivery of projects.
• Evidence of practical facilitation skills
• Business process development

Desirable

• Principles of programme management and benefits realisation
• Developing and leading teams
• Evidence of developed practical project management skills
• Implementation of projects, ideally within the health care sector
• Clinical background
• Coaching skills
• Interfacing with other disciplines such as legal, finance and HR on the development of requirements for projects

Knowledge
Essential

• Formal project management methodologies and tools
• Stakeholder management
• Principles of risk and issue management
• Knowledge and experience of implementing IT systems within healthcare
• Information governance and security guidance
• Benefits management methodologies and tools
• Change management/service improvement methodologies and tools
• Equality legislation and best practice
• Keeps up to date with relevant legal, regulatory, ethical and social requirements
• Specifying requirements

Desirable

• Wide knowledge of Health Care
• Communications Planning
• Health Records Management
• Equality impact assessment
• Clinical safety processes and how they apply to NHS IT systems
• Health Records Management

Skills and Aptitudes
Essential

• Ability to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a project
• Ability to inspire confidence and trust, command respect and create a sense of community amongst those involved in this area of work
• Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
• Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
• The ability to find ways of solving or pre-empting problems
• Takes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
• Ability to prepare and present reports to detailed specifications for Trust and others as requested
• Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
• Encourages a culture of openness and honesty within the workplace

Desirable

• Ability to understand operational and corporate needs.
• Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
• Ability to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system
• Ability to engage others in strategy and planning

Other Requirements
Essential

• Ability to travel independently across West North and East Cumbria on a regular basis
• Ability to work under pressure to tight deadlines.
• Promote equality and value diversity

Employer details
Employer name
Address
Unit G Kingmoor Park, Duchess Avenue, Carlisle
Carlisle
CA6 4SN

Any attachments will be accessible after you click to apply.