Office365 Consultant - Enterprise level business, projects and strong career path 883

Office365 Consultant – Enterprise level business, projects and strong career path 883

23 days holiday (rising in line with years worked) & option to buy and sell up to a maximum of 5 days

Pension plan – contributions = 2.5% of salary matched by the company (includes option for additional voluntary contributions)

Life assurance

Group income protection scheme plan (with optional health assurance)

Personal accident scheme

Free car parking

Monthly socials, expenses paid Christmas party and Summer BBQ

Requirements:

1. Education Requirements - ideally degree but commercial experience a must
2. Experience Requirements - Office 365 to an intermediate to advanced level
3. Industry - any accepted but ideally professional services
4. Qualifications - none

Job role:

The org are looking to hire an experienced Office 365 Technical Specialist to join their Modern workplace team.

The role of the Office 365 consultant will be to work closely with the business teams and assist them in their migration to the Microsoft 365 platform.

You will be responsible for Microsoft 365 administration at an enterprise level, supporting our technical support teams, training and maintenance of the Microsoft 365 platform.

We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of Microsoft 365 deployments at the enterprise level.

This role will suit professionals looking to develop their skills within Microsoft 365 and who enjoy working in a busy environment for a fast-moving global business.

Key Duties and Responsibilities:

1. Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability
2. Administration, support and configuration of Microsoft 365 for new and existing users
3. Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access)
4. Assist in the administration and support an enterprise-level Microsoft Exchange, Teams, OneDrive infrastructure, mobile access
5. Troubleshoot Microsoft 365 related issues including connectivity and mobility when alerted by monitoring software or staff
6. Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ Microsoft 365)
7. Execute, manage and lead users through the on-boarding technical and support process
8. Support and resolve specific user deployment issues
9. Design, develop and communicate key on-boarding process and technology improvement feedback for on-boarding services and entire deployment cycle
10. Maintain strong working knowledge of the current Microsoft 365 tools and understand the Microsoft roadmap and its impact to our business
11. Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practice
12. Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
13. Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook)
14. Create and maintain detailed documentation of Microsoft 365 processes and procedures
15. Develop and maintain technology roadmaps to ensure solutions remain leading edge in terms of functionality, security, performance
16. Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components

Technical Requirements:

1. We are looking for candidates with a range of both technical and business focused skills and experience.
2. Deep knowledge in O365 technologies with experience of two or more of the following: Exchange, SharePoint, One Drive for Business, Teams.
3. Experience in supporting Microsoft 365 for an enterprise and working as part of an IT team
4. Experience in Microsoft 365 migration activities
5. At least two years of relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies, typically as part of projects or large programmes

Preferred Skills:

1. Experience in managing and supporting; OneDrive, Teams, OneNote, Yammer
2. Experience in managing and supporting; inTune implementation, migration and administration
3. Experience of O365 management tools for example; Intune, Azure, AAD, and the other O365 management portals
4. Experience administering O365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environment
5. Experience with data sovereignty situations and options to comply
6. Experienced in providing technical support to IT teams and end-user support to individuals
7. Experience with PowerShell would be a highly desirable skill
8. At least five years of IT experience

Core Behavioural Skills:

1. Confident individual with the good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language
2. Team-player
3. Analytically minded, able to break down and understand information
4. Must be comfortable with working in a fast-moving, dynamic environment
5. Strongly customer-focused, used to providing support to demanding users
6. Good organisational skills, used to managing and prioritising own workload
7. Ability to report on progress, timescales, outstanding and completed activities

Company Values Statement:

We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be:

1. Professional
2. Quality Driven
3. Goal Orientated
4. Customer Focused
5. Continuously Improving
6. Flexible
7. Open & Integrated

Company Vision:

Our vision is to be the leading capital programmes professional service provider operating across property, infrastructure and natural resources.

The organization began their journey to grow the company on a global scale across our three core sectors. They grew from 2,500 staff in 63 offices across 28 countries, in 2010, to 6,105 in 108 offices across 45 countries in 2019.