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Office Manager/Customer Service

Swift Temps Ltd

Holmfirth

On-site

GBP 26,000

Full time

22 days ago

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Job summary

An established industry player is seeking an experienced Office Manager / Customer Service professional to enhance their operations in Holmfirth. This role involves managing customer interactions, handling purchase orders, and ensuring the smooth running of office tasks. The ideal candidate will be organized, motivated, and possess excellent communication skills, with a strong proficiency in systems like Sage and Microsoft Office. Join a dynamic team where your contributions will have a significant impact on operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and are eager to make a difference, this opportunity is perfect for you.

Qualifications

  • Proven experience in office management and customer service roles.
  • Strong IT skills and proficiency in relevant software systems.

Responsibilities

  • Manage customer and supplier communications effectively.
  • Oversee daily invoicing, ledgers, and purchase orders.
  • Ensure high standards of office operations and safety.

Skills

Time Management
Communication
System Knowledge
Collaboration
Confidentiality
Hands-On Approach
Numeracy
Literacy
Problem Solving
Team Player

Tools

Sage
Intouch
Microsoft Word
Microsoft Excel
Microsoft Office

Job description

Job Description: Office Manager / Customer Service

Location: Meltham, Holmfirth

Type: Perm

Company: Swift Temps Ltd Industrial Recruitment Division

Swift Temps Ltd Industrial Recruitment Division has a fantastic opportunity for an Office Manager / Customer Services to join our client's operations division in Holmfirth.

We are looking for an experienced, organised and highly motivated Office Manager / Customer Services to join our team, ensuring the smooth running of our office environment.

Job Role:
  1. First contact with Customers and Suppliers
  2. Answering Phone calls and emails
  3. Receive, place and confirmation of Purchase Orders
  4. Daily Invoicing
  5. Daily Ledgers
  6. Statement of accounts
  7. Purchase Orders to suppliers
  8. Accurate Filling
  9. Minute - taking
  10. Schedule Meetings
  11. Diary Management
  12. Holiday Management
  13. Deal with New starters and Personnel Files
  14. BOM's
  15. Weekly Figures report to COO
  16. Audit
  17. Monthly stock/Inventory
  18. Monthly Expenses
  19. Cover for Dispatch role
  20. Proactive and positive approach to work
  21. Provide high quality support to employees, senior management, customers and suppliers.
  22. Dealing with daily Post
  23. Data inputting
  24. Identify and implement improvements
  25. Maintain high standards of health, safety and food safety
  26. Maintain/ purchase refreshments
Experience Required:
  1. Time Management: Ability to set priorities, meet deadlines, and manage time effectively.
  2. Communication: Excellent communication skills.
  3. System Knowledge: Experience with Sage & Intouch systems, Strong IT skills including Microsoft Word, Office and Excel.
  4. Collaboration: Ability to collaborate with managers across the business.
  5. Confidentiality: Ability to maintain a high level of confidentiality.
  6. Hands-On Approach: Practical involvement in all duties.
  7. Numeracy, Literacy, IT Skills: High proficiency required.
  8. Problem Solving: Ability to work strategically under pressure.
  9. Team Player: Strong teamwork skills, but ability to work alone & multi-task.
  10. System Improvements: Track record of contributing to system efficiency improvements.
Working Hours:

Days: Monday - Friday

Hours: 8am - 4.30pm. 8.5 hours per day-5 days/week

Salary:

£26,000.00 per annum.

This position is being advertised by SWIFT Temps Ltd Industrial Recruitment Division, which operates as an employment business.

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