Office Manager

Office Manager – Holloway & Finchley

Salary: £40,000

Hours: Monday - Friday 9am - 6pm

Are you ready to elevate your career in a dynamic and prestigious environment? An Award-Winning Estate Agency is on the lookout for a highly organised, proactive, and detail-oriented Office Manager to become an integral part of their team. This role offers a unique chance to thrive in a fast-paced, professional setting where your skills and dedication will be highly valued.

As an Office Manager, you will be at the heart of the agency's operations, ensuring the smooth and efficient running of the office. Your responsibilities will include managing a variety of administrative tasks, providing essential support to the sales team, and creating a welcoming and professional atmosphere for clients. This is more than just a job; it is a chance to make a significant impact on the success of a leading estate agency.

The ideal candidate will possess exceptional organisational skills and a keen eye for detail. Proactivity is key, as you will need to anticipate the needs of the office and take initiative to address them. Experience in a similar role within an estate agency or a related field is highly desirable. Strong communication skills, both written and verbal, are essential, as you will be liaising with clients, staff, and external partners. Proficiency in office software, including MS Office Suite, is a must.

In return, the successful candidate will enjoy a supportive and collaborative work environment, opportunities for professional growth, and the chance to work with a team of dedicated professionals. The role offers a competitive salary and benefits package, reflecting the importance of the position within the agency.

If you are a dedicated and motivated individual with a passion for excellence, this role could be the perfect next step in your career. Embrace the chance to contribute to an award-winning team and make a real difference in the world of estate agency.

Key Responsibilities:

• Office Operations Management: Help oversee the day-to-day operations of the office, ensuring a clean, organised, and functional workspace.
• Administrative Support: Manage correspondence, incoming calls, emails, and enquiries, providing high-quality customer service to clients and stakeholders.
• Team Support: Assist estate and letting agents and the sales team with administrative tasks, including document preparation, database management, and scheduling appointments.
• Compliance and Record-Keeping: Ensure that all paperwork, client files, and property listings are properly filed, maintained, and in compliance with regulatory requirements.
• Property Listings: Maintain and update property listings on various platforms, including the agency’s website and external property portals.
• Scheduling and Coordination: Organise meetings, appointments, property viewings, and inspections for clients and the sales team.
• Supplier Management: Coordinate with external suppliers and service providers, ensuring timely procurement of office supplies and services.
• Financial Admin: Assist in basic financial tasks, including invoicing, and working closely with the accounting team to track expenses.
• Marketing Support: Work alongside the marketing team to create and manage promotional materials, social media posts, and client newsletters.
• Technology Management: Ensure office equipment (phones, printers, computers) are functioning properly and liaise with IT support for any technical issues.
• Client Experience: Greet clients in the office and provide an exceptional customer service experience, ensuring they feel welcomed and assisted.

Key Skills & Qualifications:

• Proven Experience: Minimum 4 years of experience as an Office Manager or in a similar administrative role, preferably within real estate or property management.
• Organisational Skills: Excellent organisational skills with the ability to multitask and prioritise workload efficiently.
• Communication Skills: Strong verbal and written communication skills with a professional and courteous manner.
• Attention to Detail: High attention to detail, particularly in document preparation and record-keeping.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using property management software is a plus.
• Problem-Solving Ability: A proactive approach to problem-solving and the ability to handle unexpected challenges with professionalism.
• Team Player: Ability to work effectively with a team, supporting colleagues in a fast-paced environment.
• Client Focused: A friendly, approachable demeanour with a passion for delivering excellent customer service.

Preferred Qualifications:

• Experience within the real estate industry is a necessity, preferably in a management position.
• Knowledge of Estate Agency Software (e.g., Reapit, Goodlord, Fixflo, Jupix).
• Basic knowledge of financial administration.

If you are interested in this Office Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.

Due to the number of responses we receive to our advertisements, we are unfortunately able to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.