Office Manager

Location: London
Department: People
Reports to: HR Business Partner
Employment Basis: Part-Time (3 days: Tuesday-Thursday), Permanent

About the Role

We are seeking a highly organised and proactive Office Manager to support the smooth operation of our office environment and contribute to a positive workplace experience. This role involves managing day-to-day office operations, maintaining office supplies, coordinating internal events, overseeing office maintenance, and providing seamless support to employees and visitors. You will play a pivotal role in ensuring that office functions run efficiently and that our workplace culture remains vibrant and engaging.

This role requires in-office attendance, 3-days per week (Tuesday-Thursday) from our office in Soho, London.

Key Responsibilities

Office & Facility Management:

• Serve as the primary relationship holder for landlord services, managing any office-related issues and ensuring a positive relationship with building management.
• Oversee office repairs and maintenance, triage issues, and coordinate with relevant vendors for timely resolutions.
• Manage office supplies including stationery and food, and ensure inventory levels are maintained for smooth office operations.
• Triage IT Support matters and provide on-the-ground support on behalf of our remote IT team to eliminate IT-related disruptions to our workforce (e.g. basic troubleshooting, hardware switch-outs, replacement purchases), and liaise with external vendors for any technical troubleshooting or repairs.
• Maintain an excellent standard of tidiness and cleanliness of office spaces, ensuring the highest standards of organisation and safety.

Employee & Office Support:

• Manage new starter setups and onboarding experiences, ensuring all necessary equipment, access, and onboarding materials are provided.
• Coordinate offboarding equipment management, ensuring all company property is returned and properly recorded.
• Own the office food & catering ordering, ensuring our kitchen is kept fully stocked, while being careful to eliminate waste.
• Own visitor registration, reception duties, and general front-of-house (FOH) responsibilities.
• Assist with interview coordination and support candidates during on-site visits.
• Monitor and track office-related budgets, ensuring that costs are aligned with the allocated budget and expenditures are managed appropriately.

Event Coordination & Employee Engagement:

• Plan and execute seasonal events (Summer, Christmas, Off-Sites) to foster employee engagement and build team morale.
• Organise happy hours, and office catering, and other informal office events to promote a positive company culture.
• Take responsibility for Town Hall and All-Hands meetings, including setup and coordination with leadership.
• Track and manage employee rewards for life events and milestones to show appreciation for team members.
• Communicate important office information via Slack notices and other internal communication channels to keep employees informed.

Skills & Qualifications

• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously.
• Excellent communication skills, both written and verbal, with a professional demeanour.
• Strong attention to detail and problem-solving skills.
• Experience with event planning and office operations.
• Ability to work independently and as part of a team.
• Proficiency in Google Workspace, Expense Management software, and collaboration tools such as Slack, Zoom, etc.

On the fence? Apply anyway! We know that imposter syndrome can get in the way of meeting incredible candidates, and we don’t want it to get in the way of meeting you!