Office Manager

Who are we?

Smarkets is a peer-to-peer exchange platform for betting and trading on sport and politics. We operate two main consumer products - the Smarkets exchange and SBK sportsbook app - in the UK, US, and other global markets.

The Office Manager is key to keeping the office running smoothly and creating a lively, welcoming work environment. Our office isn’t just a place to work—it's the heart of our company culture. We’re looking for an Office Manager who’s not only a pro at multitasking and has great attention to detail but also a natural at building strong relationships across the company. You’ll be the go-to person for all things office-related, ensuring the space stays organised, vibrant, and engaging.

In this role, you’ll handle everything from managing the kitchen to working with suppliers and reporting to the Head of People. Things can get busy and unpredictable, but the atmosphere stays upbeat and fun. You’ll also have room to bring your own creative ideas to life, making our office an even better place to work and connect.

Role expectations and responsibilities

• Manage supplier relationships and expenses
• Carry out office checks, manage orders, and keep asset register up to date
• Manage office health and safety, ensuring assessments are current
• Implement improvements and initiatives to support employee well-being
• Oversee facility maintenance, contractors, and office repairs, including the kitchen
• Plan and organise internal and external events (socials, meetups, in-house events)
• Manage office security (card access, liaison with site security team)
• Serve as the main point of contact for visitors and the landlord
• Handle scheduling of couriers and manage mail services
• Organise sporadic employee travel arrangements
• Assist with HR administrative tasks
• Manage our social media channels and internal communication including sharing company news and event updates

About You

• You've managed an office of 70+ employees in a hybrid environment
• With strong senior-level facilities management experience, you're confident in your expertise
• Health and Safety for office spaces is second nature to you
• You're known for a positive attitude, welcoming feedback, and leading with empathy
• A can-do approach defines your work, and you get things done efficiently
• You’re highly organised and can juggle multiple projects seamlessly
• Attention to detail is one of your strengths
• You're skilled at building relationships and collaborating with different teams

Our Values

• Push to win
• Make others better
• Give a shit
• Be a pro
• Bring the energy

Our values are at the heart of everything that we do. We believe these are the fundamentals to ensure we are delivering what’s expected of us in the best way possible for ourselves and for those around us.

Benefits

We offer a competitive salary package and benefits, along with a dynamic and collaborative work environment. Your work with us will make an impact and your voice will be heard. We are a diverse team with a strong work ethic and plenty of hunger to win. We have designed our benefits offering around Health, Wealth, Lifestyle and Development.

These include:

• Stock options which vest over 4 years
• Pension scheme - An impressive pension scheme via Aviva. We will match 6% if you choose the same
• Health insurance
• Fresh fruit and snacks provided in the office every day! (tea, coffee, soft drinks also included)
• We’re a member of a cycle-to-work scheme
• We want to continue to invest in all our employees and do so by providing a £1000 yearly education budget that can be used on courses, conferences, books or training
• 25 days paid holiday + bank holidays to enjoy - you have the choice to carry over 5 days to the next year!
• 20 days a year of global working - we provide the ability to work from anywhere in the world for up to 20 days a year
• We will provide you lunch every day in the office - you don't need to worry about what to make or buy for lunch as we have it sorted with top quality food served by our in-house chef Alex!