Office Manager

Mploy Staffing Solutons; Beaminster; On-site; GBP 32,000; Full time

Job description

Posted: 19th March 2025
Salary: up to £32,000 per annum
Location: Beaminster
Reference: Office

Beaminster, Dorset | Up to £32,000 per annum | Full-Time, Permanent

Are you an experienced team leader with a passion for customer service and operational excellence? Do you thrive in a fast-paced environment where you can make a real impact? If so, this Office Manager role could be your perfect next step!

About the Role
We’re looking for a proactive and highly organized Office Manager to oversee the Customer Experience team, ensuring seamless daily operations and outstanding service. This is a fantastic opportunity to take ownership of a key business function, drive efficiency, and lead a motivated team.

What You’ll Be Doing:

1. Leading and managing the Customer Experience team, ensuring smooth day-to-day operations.
2. Overseeing team performance, training, and development to maintain high service standards.
3. Handling escalated customer inquiries, refunds, and replacements with professionalism.
4. Identifying and implementing process improvements to enhance efficiency.
5. Managing office administration, ensuring everything runs smoothly.
6. Collaborating with senior management on key projects and department goals.

What We’re Looking For:

1. Proven experience in a leadership or management role within a customer-focused environment.
2. Strong problem-solving skills and the ability to make confident decisions.
3. Excellent organizational abilities, with a keen eye for detail.
4. A passion for delivering top-tier customer service and driving continuous improvement.
5. Comfortable using digital tools and data to optimize operations.

What’s in It for You?

1. Salary: Up to £32,000 per annum.
2. Career Growth: Opportunities to develop and progress as the department expands.
3. Support & Training: Resources for professional development and leadership training.
4. Great Team Culture: Work in a collaborative and dynamic environment.

Why Join Us?
This is more than just an office management role—it’s an opportunity to shape and lead a growing team, improve processes, and play a key role in the company’s success. If you’re a driven, positive leader who enjoys problem-solving and empowering teams, we’d love to hear from you!

Apply now and take the next step in your career!

Interested in this vacancy?

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