Office Coordinator & Front of House

Northern Healthcare; Manchester; On-site; GBP 25,000; Full time

Job description

Office Coordinator & Front of House

We seek an efficient and proactive Office Coordinator to join our team. The successful candidate will take ownership of managing the daily operations of our central office, being an on-site point of contact and ensuring the environment is organised, welcoming, and conducive to productivity. This role will also involve managing front-of-house responsibilities, acting as the first point of contact for visitors and ensuring a positive and professional experience for clients, partners, and staff.

Key Responsibilities:

Office Coordination:

1. Oversee the daily operation of the office, ensuring it is well-organised, neat and fully stocked with necessary supplies.
2. Maintain office equipment and liaise with external service providers for repairs and maintenance.
3. Handle office correspondence (e.g., post, emails, deliveries), ensuring timely and efficient handling.
4. Monitor and manage office budgets, including ordering supplies, managing petty cash, and tracking expenses.
5. Assist in organising and coordinating company events and meetings.
6. Ensure office safety and cleanliness standards are maintained.
7. Anticipate employee and visitor needs.
8. Managing Directors’ car valeting (on-site).
9. Manage and organise the storage room.

Front of House/Reception:

1. Greet and assist all visitors, clients, and contractors with professionalism and courtesy and manage check in/out.
2. Manage the front desk by answering phone calls, responding to enquiries, and forwarding them to the appropriate department or individual.
3. Ensure the reception area is tidy, organised, and presents a professional image at all times.
4. Coordinate with facilities management and building security for visitor access, safety protocols, and deliveries.
5. Manage meeting room bookings and ensure rooms are properly set up for meetings or events.

General Administration:

1. Assist with general administrative duties for all departments such as filing, data entry and document preparation.
2. Maintain the office contact database, ensuring accurate and up-to-date information.
3. Support the HR department with employee onboarding, offboarding, and maintaining staff records.
4. Production and distribution of company-wide weekly compliance report.
5. Raising Purchase Order Numbers.
6. Assist Executive Assistant with ad-hoc projects.

Person Specification:

Essential Skills and Qualifications:

1. Proven experience in office administration or front-of-house roles, ideally in a corporate setting.
2. Excellent verbal and written communication skills.
3. Strong organisational skills with the ability to prioritize and multitask.
4. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and office management software.
5. Exceptional attention to detail and a proactive attitude.
6. Ability to work independently as well as part of a team.
7. A positive, welcoming demeanor with a professional approach to customer service.
8. Excellent interpersonal skills and the ability to handle sensitive information with confidentiality.

Desirable Skills and Qualifications:

1. Experience in ordering and overseeing office supplies and inventory.
2. Knowledge of office health and safety procedures.
3. Previous experience in event coordination or organising company functions.

Personal Attributes:

1. Strong problem-solving skills and the ability to think on your feet.
2. Highly adaptable and flexible in a dynamic, fast-paced environment.
3. A customer-focused mindset with a commitment to providing excellent service.
4. A friendly, approachable, and professional attitude.
5. A team player who is also comfortable working autonomously.

Salary is £25K and will be located at our central office in Eccles, Manchester.