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Office Assistant
Itec Training Solutions
Abergavenny
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player is looking for a detail-oriented office assistant to manage data entry, invoicing, and customer queries. This role involves maintaining filing systems, handling sensitive information, and assisting with general office duties. The ideal candidate will be proficient in computer software, possess excellent communication skills, and demonstrate a strong commitment to confidentiality. Join a dynamic team where your contributions will help streamline operations and enhance customer satisfaction. If you thrive in a flexible environment and enjoy working both independently and as part of a team, this opportunity is perfect for you.
Qualifications
- Competent in using computer software and maintaining filing systems.
- Strong attention to detail and ability to prioritize tasks effectively.
Responsibilities
- Maintain data in filing systems and prepare invoices.
- Handle queries via phone, email, and social media.
Skills
Job description
- Maintain and input data into computer and manual filing systems.
- Prepare, input, and monitor invoices.
- Chase up outstanding payments.
- Deal with queries/sales on the phone, on-site, by email, and on social media.
- Take bookings and make appointments.
- Handle sensitive information in a confidential manner.
- Assist with general office duties.
- Set up spreadsheets for monitoring purposes.
- Photocopy and print documents when required.
- Assist in the maintenance of quality control paperwork when required.
- Able to work overtime if required.
Skills
- Able to use a computer and software packages competently.
- Thorough and attentive to detail.
- Confident in making simple calculations.
- Able to understand and respect confidentiality.
- Able to work well with others and independently.
- Able to prioritize tasks and have good time management skills.
- Flexible and open to change.
- Good communication and listening skills.
- Ability to understand and remember instructions.
- Able to write and record information neatly and accurately.
- Skills to use social media for marketing, as directed, if required.
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