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North American Claims Technician (Hybrid / Remote)

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London

Remote

GBP 30,000 - 50,000

17 days ago

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Job summary

An established Lloyds Broker is seeking a confident Claims Technician to join their North American division. In this role, you will handle a diverse portfolio of losses, prepare claims documentation, and maintain financial records. You'll work closely with clients, insurers, and internal teams to ensure smooth operations and compliance with company procedures. This is an excellent opportunity for someone with a strong background in claims and a desire to grow within the insurance industry. If you're ambitious and eager to develop your skills, this position could be the perfect fit for you.

Qualifications

  • 2+ years of experience in a claims technician role.
  • Strong understanding of Delegated Authority contracts.

Responsibilities

  • Prepare and present bordereaux collection to Underwriters.
  • Create entries and update financial records in relevant systems.

Skills

Claims Handling

Relationship Management

Microsoft Office

Insurance Knowledge

Education

Experience in Claims Role

Tools

CLASS

ECF

IMR

Job description

Job Description

Our Client, an established Lloyds Broker, are keen to appoint a confident, ambitious Claims Technician to their North American division where you will be handling a varied portfolio of losses.

Primary duties/responsibilities of the job in order of priority:

  1. Preparation of & familiarisation with bordereaux collection and other files for effective presentation to Underwriters.
  2. Create entries and update financial records on relevant system(s).
  3. Producing claims statistics and liaising with other teams to produce earned to incurred statistics.
  4. Complete TT requisitions and liaise with accounts dept for the same.
  5. Deal with claims payments under direct supervision of a senior colleague / manager.
  6. Develop and sustain relationships with Clients, TPA’s, Insurers and colleagues.
  7. Ensure the company systems and procedures are followed at all times.

Experience required:

  1. At least 2 years previous experience of working in a similar claims role.
  2. Good knowledge and understanding of Delegated Authority contracts.
  3. Good knowledge of Microsoft Office products.
  4. Good knowledge of London Market information technology systems CLASS, ECF, IMR etc.
  5. Willingness to continue to develop knowledge of insurance and related issues through formal and informal learning.
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