Night Manager

Location: art'otel London Hoxton, United Kingdom

Salary: Highly competitive with great benefits

Night Manager

We are recruiting for a Night Manager for one of the coolest newly opened hotels in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym, and two destination restaurants.

As our Night Manager, you will receive:

• Salary: Highly competitive plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

As a Master of your Craft, you will:

• Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
• Ensure guests' needs are met beyond expectations, and take full responsibility for Health, Safety, Security, Licensing & Fire
• Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience expected by our guests.
• Maintain positive and productive working relationships with other employees and departments
• Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8pm to 8am)
• Empower your team by providing an inspiring service culture through briefings, team meetings, and coaching

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.