Night Auditor- Fixed 6 months flexible contract

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Night Auditor - Fixed 6 months flexible contract, Reading

Client: NOVOTEL

Location: Reading, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 49c6deede1c8

Job Views: 3

Posted: 30.03.2025

Expiry Date: 14.05.2025

Job Description:

The Night Auditor welcomes all guests and takes care of them from arrival through to departure. They contribute to guest satisfaction by providing high quality services with a warm and friendly approach. They ensure a smooth and secure environment to all the guests during the night.

• Ensure all diary events, flags and specials are actioned.
• Check and pass on all guest mail, messages and parcels promptly.
• Ensure an accurate cashiering balance is performed at the completion of shifts.
• Any other duties requested by the Night Manager.
• Complete all audit tasks as specified by the Night Auditors checklist.
• Answer, as promptly as possible, all incoming calls.
• Ensure reports are distributed.
• Process wake-up calls.
• Ensure necessary handover of information is passed on to the oncoming shift.

Qualifications:

• Some experience in retail, hospitality or a customer facing role.
• Excellent communication skills.
• Strong organisational skills.
• A positive, can-do attitude.

Additional Information:

• Competetive salary.
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies).
• Discounted hotel rates all over the world in Accor Hotels.
• Continuously learn and develop yourself with our Accor Academy.
• Support your wellbeing in your professional and personal lives.
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
• Participate actively in initiatives to build a more inclusive and sustainable world.
• And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality.
• You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.