Night Auditor

RBH; Paignton; On-site; GBP 1,000; Full time

Job description

JOIN US

We may be new, but our hotels the ibis Styles and Mercure Paignton are already building a reputation for our exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests.

Our employees work across both hotels, the ibis Styles and Mercure Paignton creating a welcoming team culture.

At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.

Our Benefits

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• £13.01 an hour on a 40 hour a week contract

And much much more!

AN EVENING IN THE LIFE OF NIGHT AUDITOR AT OUR HOTEL

What you'll be doing:

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
• Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety
• Collaborate with the front office and accounting teams to address any issues identified during the night audit
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
• Assist with room service
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

What We Need From You

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]