Network Operations Engineer

Arqiva are hiring a Network Operations Engineer to join our Crawley Court Master Control Room in the on-boarding and commissioning of new sites and services onto our Gas Utilities Satellite Network. The role will be responsible for ensuring new sites are added to Arqiva's systems from a technical and administrative perspective. The ideal candidate will have operational or engineering experience with VSAT Satellite technology, Cisco Networking (Routing) and coordinating complex Engineering works.

Location: 5 days a week Monday - Friday Crawley Court Winchester

We offer:

1. 12 months FTRC
2. 6% pension contribution
3. Private Medical
4. 25 days annual leave
5. Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
6. Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Role Purpose:

Key Accountabilities:

1. The role provides support for the install and commission of wireless backhaul solutions including Cisco LTE routers, BGAN, and liaising with VSAT commissioning teams.
2. The role requires leading and driving all aspects of O&C including OSS acceptance, Operational Handover, Asset and data management and device integration with Cisco routers.
3. Comprehensive and demonstrable knowledge and experience of, and triaging issues relating to the operation, configuration, data trending and debugging of Cisco routers.
4. A good understanding or wireless network deployment, and its component parts, along with End Point lifecycle activities to maintain and improve working connections and data transfer from devices, utilising supporting systems and manual processes.
5. This role will analyse and determine processes that drive continuous improvement, identify, and resolve complex problems experienced in O&C.

Required Technical / Professional Skillset(s):

1. Demonstrable experience of 2nd / 3rd Line Support Activities.
2. Cisco CCNA/CCNP preferred or equivalent working experience.
3. Demonstrable operational network experience of one or more of the following: Radio Networks, Cellular networks, VSAT, BGAN & Inmarsat networks.
4. Able to write technical work instructions.
5. Understanding of ITIL processes.
6. Awareness of Lean Principles White/Yellow belts.

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing: Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster - find out more, contact us and apply!

Inclusive Arqiva: Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks.