Network Engineer

JR273: Network Engineer

Location: Colchester

Salary: Up to GBP45,000 Per Annum

Overview:

First Military Recruitment are currently seeking a Network Engineer on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

1. Oversee and collaboratively work with the practice Service Desk Analysts managing business as usual incidents, problems and IT related service requests. Investigate, troubleshoot and identify root causes of complex escalated issues, to minimise practice disruption.
2. Manage and support the design, implementation, development and maintenance of the practice network architecture including cloud platforms, servers, networking, Wi-Fi and site/internet connectivity for high availability and business continuity requirements.
3. Implement, manage, test and monitor the status of practice security measures, including firewalls, network segmentation, policy-based routing, VPNs, antivirus, threat protection systems, premise entry, CCTV and network access controls to meet practice compliance requirements.
4. Develop, maintain and test system backups and replication strategies to ensure minimal disruptions during incidents / business continuity planned testing.
5. Regularly assess, enhance and improve IT policy documentation, the practice network infrastructure, servers, systems and security efficiency through proactive maintenance, reviews, updates, vulnerability fixes and risk management meetings, to ensure compliance with governance frameworks such as Cyber Essentials and ISO 27001 standards.
6. Lead the practice IT Steering Group, meet with key stakeholders on all IT related projects and systems, ensuring cost, resource, hardware/software requests are considered appropriately. The IT Manager will follow up findings or discussions with the IT Partner.
7. Create and maintain detailed documentation of technical issues, resolutions and system configurations, to populate the IT knowledge base. Assist and contribute to the wider practice knowledge base for user documentation around practice IT systems and enhancing communication to staff.
8. Support the wider IT team with supplier management, supplier compliance, hardware specifications, maintenance of external contracts and purchasing of software/hardware/infrastructure.
9. Work with and train Service Desk Analysts on implemented practice systems, security and network architecture, to develop additional skills to increase wider system support for the practice.
10. Collaborative working, taking ownership and teamwork within the IT team is essential to ensure seamless integration of end user requirements with the practice network architecture and systems.
11. Work alongside the IT Manager, Project Co-Ordinator and key stakeholders for all practice IT projects to develop skillset and implement cost effective efficient systems and services for the practice.
12. Work closely with key members of the Audit & Compliance team for the practice ISO27001 standard, which includes audits, compliance, governance, policies, documentation, procedures, supplier management, security reviewing and reporting.

Skills and Qualifications:

1. Strong knowledge and hands-on experience with network/security concepts, administration, implementation, configuration and maintenance, including routers, switches, firewalls, and wi-fi.
2. In-depth knowledge of software/hardware procurement, supplier relation management, implementation and troubleshooting.
3. Experience in infrastructure and device security including threat protection, data storage security, server patching, firewalls, VPNs and vulnerability fixes.
4. Project delivery and rollout experience.
5. Knowledge in business continuity, high availability, replication, backups, restores, disaster recovery.
6. Proficient in Microsoft Windows Server technologies and knowledge in virtualization technologies (Hyper-V).
7. End user device management experience e.g. Intune, autopilot, application policies, software deployments.
8. Knowledge of Microsoft365 cloud stack: EntraID, Teams, EntraConnect, Azure, Office365, OneDrive, SharePoint, Defender, licensing, conditional access, monitoring, SSO, MFA, Exchange, email routing (DKIM, SPF, DMARC etc.)
9. Familiarity with financial systems, document management systems, monitoring tools and network troubleshooting techniques.
10. Experience with document infrastructure configuration, policies and processes to ensure compliance with industry standards ISO 27001 and Cyber Essentials.