NetSuite Education Consultant

What you’ll do:

Work collaboratively in partnership with Professional Services and Partners, with learners throughout the EMEA Region, to help them build product knowledge, increase user adoption and achieve ROI.

• Deliver customer-specific tailored training including Pre-UAT, Train the Trainer, End User Training, and Go Live Support based on their implementation project scope, virtually and onsite
• Understand and apply adult learning techniques and modify according to customers’ specific needs, using learning industry best practices and techniques in daily engagements
• Deliver Learning Lab workshops and webinar series to a broad customer base
• Understand the NetSuite application in all functional areas as they relate to customer learning requirements
• Take full ownership of multiple concurrent customer training projects with the flexibility to manage a changing schedule of differing complexities, collaborating with ease and grace
• Participate in Project Kick-offs, training requirements definition and scoping conversations, advising and supporting customers
• Adhere to Global Education Services Delivery methods, processes, procedures, and policies in the development and delivery of training services
• Participate in the development of new offerings and improvement to processes
• Represent the Global Education Services team and management as well as coordinating with Customer Success and Subscription Services teams. This position will be reporting directly to a UK-based manager

Qualifications/Skills required:

• Minimum 2 years in the technology industry
• 1+ years’ experience in a functional training or consultative role with emphasis on technology and business process training development, design, and delivery
• Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
• Understanding of common industry standards as related to ERP along with standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Sales Force Management, (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas), Inventory Management (Purchasing and Fulfillment) as well as support (Cases Management and Territory Management)
• Ability to drive value with the customer
• Excellent time management skills, with the ability to manage multiple demands and reprioritize as customer timelines shift
• Highly adaptable and open to change so that one may best serve customers’ needs
• Excellent written and verbal English skills that can be applied to documentation development, curriculum review, delivery and communication

Why work at Oracle

• Join a global workplace where you can make an impact.
• We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities.

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.