Neighbourhood Response Officer

Salary: £36,966 to £43,121 per annum

Location: Rainham, Orchard Village - Hybrid working arrangement.

Hours: 36 hours per week

Contract Type: Permanent

We’re looking for a confident, customer-focused Neighbourhood Response Officer to be based in our Rainham office and to carry out neighbourhood management of properties in the local regions.

What you’ll be doing:

1. Assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
2. Work collaboratively with other teams, external agencies, and residents to ensure that Clarion Neighbourhoods are clean and safe, identify improvements, and investigate breaches of tenancy.
3. Develop and deliver neighbourhood plans and local offers, working with local resident groups to develop community facilities, activities, and events.
4. Take ownership to ensure that the estates you manage are clean and tidy, free from health and safety risks by reporting fly tipping and monitoring grounds maintenance.
5. Travel regularly across local regions to meet residents, depending on business requirements.

If this sounds like an opportunity for you, then take a look at the full role profile for more information NRO.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information.

To find out more about who we are and what we do, please click here or visit our website to click ‘apply’.

Closing Date: Thursday 24th October at midnight

Applicants must be able to travel across regions as required.

This is a hybrid role with a base location at our office in Rainham. Candidates will have the ability to work flexibly between the office, home, and local regions in line with business needs.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion cannot offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.