Navy Command Infrastructure Directorate - HMS Drake Support Manager

HMNB Devonport, Plymouth, PL2 2BG

Job Summary

Devonport Naval Base is the largest Naval Base in Europe. It is a 650 acre site with 15,000 acres of water space, employing 12,000 people on site. The Base is primarily focused on delivering timely deep maintenance to the UK’s submarine fleet. It is also the operating home base for frigates, amphibious Ships, Royal Marines. It employs more than 10% of Plymouth’s workforce and contributes to 14% of Plymouth’s economy.

Devonport Naval Base is the nerve centre for the Royal Navy in the South West. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UK’s defence policy. Its mission is to meet the support and operating requirements for the Naval Service and UK’s allies, from the South West, reaching worldwide.

The unique opportunities offered within are varied, challenging and exciting and support Navy Command’s role to generate and operate forces for today and to ensure we are ready for tomorrow by developing and delivering the Navy of the future. Navy Command provides an open, flexible and supportive work environment and Civil Servants and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines, from finance; legal services; personnel and HR; project planning, operations and managing contracts, to media and communications.

The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme.

In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities, a children’s nursery, food outlets, a handy shop, and some car parking.

Reasonable Adjustment

To ensure that no one is put at a disadvantage during the recruitment process due to disability, condition or impairment, our intent is to reduce or remove any barriers where possible and provide additional support where appropriate both during this recruitment process and in the role once a suitable candidate has been appointed. Therefore, if you feel you would wish to discuss any reasonable adjustment either as part of this recruitment process or if you were to be appointed in the role being advertised, please do so with the recruiting line manager.

Job Description

Primary Purpose:

• The primary purpose is to support the Deputy Estates Manager (HMS Drake) in undertaking the following:
• Define, supervise, monitor and hold to account contractors to meet the Estate Management and Hard FM requirements of the Armada contract, and other contracts as required.
• Develop governance regimes and processes to support delivery of the Estates outputs and work with other stakeholders.
• To assure Contractor performance via the analysis of Management Information, Key Performance Indicators, visible checks and customer satisfaction. To continually review and propose improvements to performance measures and to assess changes in requirements and propose contract amendments.
• Support the Deputy Estates Manager (HMS Drake) with contract management and key relationship management with senior users & key suppliers. Ensures that all services develop operational strategies, policies and procedures in line with the operational requirements. This requirement includes the following:
• Support the Deputy Estates Manager (HMS Drake) in managing the Armada New Works and any other contracts as required (over £7.5k), drawing on best practice, through the process of delivery by the Industry Partner in accordance with the Armada contract, including managing programme changes throughout the business year, providing accurate financial forecasts and holding the IP to account for programme delivery including signing off once work has been completed.
• Supporting the Deputy Estates Manager (HMS Drake) on managing the minor new works & barrack room damages budget and signing off monthly applications from the contractor.
• Support the Deputy Estates Manager (HMS Drake) in raising PIDS (Project Initiation Document) & Business Cases for project works over £7.5k to contract work with Mitie.
• Management of the Command Infrastructure Delivery Plan (CIDP) funding tool for projects over £100K.
• Deputise for Deputy Estates Manager at facilities management meetings.
• Understand the strategic business drivers for the Department, contributing to the development of Strategic Asset Management Plans at portfolio and individual asset level.
• Support the design and development of reporting, dashboard and metrics to provide portfolio analysis, sharing strong Management Information as appropriate.
• Support the Deputy Estates Manager (HMS Drake) in providing comprehensive benchmarking and data analysis across portfolio / government departments and with external organisations, to inform the efficiency and effectiveness of the estate.
• Seek to continually improve analytics and reporting and how this is shared with the wider business by communicating in a straightforward, honest, and engaging manner, choosing appropriate styles to maximise understanding and impact.
• Support in maintaining quality of database systems.
• Support the Deputy Estates Manager (HMS Drake) to monitor Service Level Agreements (SLAs) with customers and the supply chain to oversee maintenance performance.
• Support the Deputy Estates Manager (HMS Drake) in reviewing condition surveys and ensuring optimised maintenance programmes, considering condition, whole life costs, funding and operational requirements.
• Support the Deputy Estates Manager (HMS Drake) to assure compliance with regulations, ensure that the maintenance and safety policies and procedures are adhered to.

Secondary Purpose

• To chair, lead or attend other groups and meetings as required by the Naval Base Estates Manager or the Deputy Estates Manager (HMS Drake)
• Contribute to formal Learning from Experience (LFE) reviews throughout project and programme delivery at key milestones and ensure that these are captured in accordance with MoD policy.
• Ensure compliance with appropriate MoD, DIO and Government policy and processes, in terms of project delivery, monitoring, control, quality and assurance activity and records.
• Contribute to the composition and maintenance of a dossier of programme/project documentation, tailored to individual project needs. This should align with the Infrastructure requirements.

Responsibilities

• Support the Deputy Estates Manager (HMS Drake) to continually review and propose improvements to performance measures and to assess changes in requirements and propose contract amendments.
• To ensure regular engagement with the IP Delivery Partner to outline issues and discuss resolution.
• To liaise with NBC(D)’s customers and assess Customer Satisfaction.
• To demonstrate change management skills drawing on previous experiences within the Civil Service and/or industry.
• The post holder must adhere to the NBC(D) Diversity and Inclusion Policy.
• The post holder is responsible for ensuring that their training needs are identified and agreed with their line managers and reviewed at 6-monthly intervals.

This position is advertised at 37 hours per week.

Flexible working is available by agreement with the line manager, but due to the nature of the role, candidates must be prepared to spend the majority of their time on site (Civil Service expectation is 60% presence in office per week).

Person specification

You Will Have Experience In Facilities Management, Both Hard And Soft FM, Preferably With a Level 4 Qualification In This Field Or a Relatable Profession Which Could Include, But Not Limited To:

• Estates Strategy
• Property Data Management
• Maintenance Management

Qualifications

L4 Qualification in a relatable field.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Delivering at Pace

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

An opportunity to be considered for Reward and Recognition - £250-£5000 per year.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

At sift, you will be assessed against your CV and/or Statement of suitability and the following behaviours:

• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Delivering at Pace

At interview, you will be assessed against the following behaviours:

• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture
• Delivering at Pace

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Sift & Interview to be held at HMNB Devonport, dates TBC.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Chris Sowden
• Email : chris.sowden101@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk