National Parts Sales Manager

Wright Staff; Metropolitan Borough of Solihull; On-site; GBP 65,000 - 70,000; Full time

Job description

National Parts Sales Manager
Location: Solihull
Salary: £65000 - £70000 per annum
Full time

What are the benefits?

• One off £500 per annum holiday bonus when you take 5 days off in one block
• Bonus scheme based on the performance of the company
• Private medical insurance (BUPA)
• Competitive Company Pension Scheme
• Secure employment with a longstanding supportive business with opportunity for advancement
• Annual pay reviews
• 25 days holiday (plus statutory days) per calendar year - 5 days more than the legal requirement
• £500 Referral Scheme
• Death in service for employees
• Employee assistance programme - offering free wellbeing (mental and physical) and financial advice and support which offers access for you, your partner and children under 18 for a Digital GP
• Employee discount scheme including restaurants, holidays, retail vouchers and more
• Cycle to work scheme
• Full training, equipment and PPE provided
• Long service awards
• Company share purchase opportunity
• Free parking

Division: Aftersales reporting to the Aftersales Director

We are recruiting for a Senior Position within the Aftersales team, accountable for creating and delivering the parts sales business strategy, leading to customer satisfaction and parts sales growth. You will be able to lead and manage the parts sales team to achieve declared budgets and KPI's. We are looking for someone who can create, analyse, and manage impactful marketing strategies including digital communications and leading domestic and international shows where required.

Key duties and responsibilities:

Parts Sales:

• Develop and implement robust strategies for parts sales
• New business development leading to increased customer base and parts sales
• Research, organise, and lead relevant shows and exhibitions both UK and international
• Create and strengthen existing customer and supplier relationships
• Continually review market trends to ensure parts sales are aligned to demand and price

Business Growth:

• Develop and implement effective marketing strategies targeting prospect customers
• Undertake extensive market research leading to new customer and product opportunities
• Delivery and ongoing management of digital marketing campaigns
• Proactively meet customers and suppliers to develop new business ideas and objectives
• Directly manage our parts sales website to ensure content and functionality is relevant

Leadership:

• Demonstrate a supportive approach to all staff focussed on employee engagement
• Lead, drive and motivate employees to achieve business KPI's and goals through objectives
• Carry out documented performance reviews, provide feedback and agree improvement tasks
• Embrace and demonstrate a strong, inclusive, and collaborative team ethos
• Proactively deliver the aftersales strategy through effective communication and objectives

Role Requirements:

Experience:

• Previous senior management level experience in a National aftersales parts environment
• A proven track record of developing and implementing documented parts sales strategies
• Proven experience in designing and leading parts sales campaigns
• Demonstrable high degree of commercial understanding relating to profit and loss
• Prior experience of analysing complex data to increase parts sales and improve availability

Skills:

• Strong interpersonal and team management skills
• Highly organised and self-motivated
• Ability to create regular and detailed reports
• Demonstrable evidence of creating and embedding KPI's and objectives
• Good communication skills and the ability to work on your own initiative
• Be an effective team player and actively contribute to our continual improvement culture
• Computer Literate including all MS Office Applications
• Strong organisational, process and project management skills

Regular interactions required for job role:

• Customers
• Suppliers
• Aftersales Director
• Parts Sales team
• Internal departments

Measurement - Key Performance Indicators:

• Achieve declared budget
• Departmental performance KPI's (revenue, profit, margin, order volume, returns)
• New business customers
• Regular campaign delivery

This is a career opportunity for a market leading company that offers extensive employee benefits and invests in its employees. For the right person an opportunity to take ownership and develop and progress the parts division, which is a critical profitable part of the business.

Please apply with your CV in the first instance.

Wright Staff are acting as an employment business in relation to this vacancy.