National Account Manager - 6 Month FTC

Interim National Account Manager - 6 months FTC

MISSION

To act as the interface between the brands across Makeup, Skincare and Fragrance and nominated National Accounts Groups. To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential.

ORGANISATION

Reports to: National Account Controller
Job Location: Shiseido Group London Head Office
Contract type: 6 Month Fixed Term Contract

MAIN RESPONSIBILITIES

NATIONAL ACCOUNTS STRATEGY

• To develop annual business plans for the nominated National Account Groups with a view to improve the brand's performance.
• To work closely with Omnichannel Manager and Marketing to support with appropriate activity, events and exclusives where applicable.

STOCK AND EVENTS

• To ensure smooth running of the stock replenishment processes and liaise with Operations team members accordingly.
• To manage the correct par levels for each store within allocated National Account Groups and negotiating for increases where necessary.
• To work with the retailer to ensure the optimum assortment is in place to maximise sales within an open-sell environment. Maintaining retailer specific assortment files and order forms.
• To successfully sell-in the Marketing Programmes to each of the allocated National Account Groups and maximise store support for these activities to ensure that targets are achieved.
• To work with the Digital Expert to ensure online targets are achieved. To brief the Digital Expert on retailer specific requirements to ensure the Digital expert delivers the right assets to the NAM.
• Assist with new launch forecasting for allocated National Account Groups.

RETAIL AND WHOLESALE BUDGETS

• To achieve agreed retail and wholesale targets within the allocated National Account Groups.
• To monitor and forecast retail and wholesale performance for the allocated National Account Groups.
• Develop and implement activities tailored to each allocated National Account Group as needed and directed to maximise business potential.

COMMUNICATIONS

• To provide effective communication and strong working relationships with each allocated National Account Group management team.
• To ensure effective communication and co-ordinated activity between brand management and field sales team.
• To encourage feedback from the Field Management relating in respect of the National Account Groups.
• Be fully responsive to any urgent retailer needs.

OTHER

• To seek improvement in operating efficiencies within the allocated National Account Groups with particular reference to stock replenishment systems.
• To work with the Visual Merchandising team to ensure all retailer specific merchandising needs are met to deadline.
• To actively seek space and location improvements within the allocated National Account Groups and liaise with Senior Commercial Team to feed back any local opportunities. To report back immediately on any changes at local level that impede visibility and access to the counter.
• Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own.
• To monitor and communicate competitor activity and performance within the allocated National Account Groups.
• To implement and complete projects as requested by the General Manager/Commercial Director.

EXPERIENCE REQUIRED

• Strong experience at National Account Manager level
• Commercially aware & ability to drive business performance.
• Experience in retail sales management within the National Account sector of the cosmetics industry.
• Proven track record of managing wholesale sales within the National Account sector.
• Able to manage time effectively and plan in contingencies to ensure targets are met.
• Excellent written and verbal communications skills, adaptable for delivery to a range of audiences.
• Team player, ability to respond to rapidly changing demands.
• Proficient at Excel
• Strong planning and organisational skills
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

THE BENEFITS YOU'LL LOVE

• 26 days holiday + bank holidays + your birthday day off
• Generous contributory pension scheme - match up to 8%
• Private medical insurance with Vitality
• Enhanced parental allowance
• Generous product allocation & discount
• Life Assurance up to x4 your salary
• Flexible Friday finish
• Flexible & hybrid working
• Wellbeing programmes

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams:

1. Leverage our unique portfolio of premium Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty

OUR PRINCIPLES

Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

OUR PRINCIPLES serve as the working principles that every Shiseido employee must follow. These eight working principles - known as "TRUST 8" - are based on the idea that mutual trust is the key to succeeding in OUR MISSION.