National Account Manager

posted on Posted 8 Days Ago

time left to apply End Date: January 3, 2025 (13 days left to apply)

job requisition id R96355

Position Summary

We are looking for a National Account Manager to join our highly dynamic and driven Mobile eXperience division. This role is an exciting opportunity, working within a successful team responsible for growing our Retail channel across all MX categories. You will play a key role in supporting the leadership of Samsung’s engagement with our customers and driving business through data and insights.

Role and Responsibilities

Key Objectives

• Provide accurate data and insights, liaising with internal teams to deliver the Mobile eXperience strategy.
• Collaborate with all internal teams such as finance, marketing and operations to improve efficiency in these areas.
• Closely partner with the team to support them in meeting and exceeding targets within the account (volume, value, ASP and consolidated profit) and drive market share goals.
• Maintain and grow relationships within our customer at appropriate levels.

Key Responsibilities

• Keep the business informed on latest & projected performance.
• Support the Account Director to measure forecasted against performance.
• Report on Gross Revenue, Net Revenue, Profit, Share, Sell Out vs management plan.
• Support in the monthly reporting and operational management of strategic agreements.
• Draw insights and make recommendations to internal partners to maximize account performance.

You will own all internal relationships with Sales Operations, Supply Chain, Commercial Finance & Accounts Receivable:

• Sales Operations - support with forecasting using internal management plan.
• Supply Chain – Delivery of internal management plan.
• Commercial Finance – Management of commercial agreement submissions and actualization.
• Accounts Receivable – Support the team to safeguard and oversee finance claims processes.

You will have ownership of all contractual agreements for the team, including:

• Commercial agreements.
• Marketing agreements.
• Omni-Channel agreements.
• Contractual sign-off management with our legal team.
• Monitoring and reporting delivery of contractual agreements.

You will support the account leads to build the agreements and Go to Market tools to ensure our commercial objectives are met:

• Participate in quarterly commercial negotiations.
• Support with the Go to Market strategy for New Devices.

Other Responsibilities include;

• Attend weekly cross-functional account meetings.
• Attendance of weekly sales and supply chain/sales operations meetings.
• Support quarterly account reviews and follow up actions.
• Drive improvement of any business-critical issues.
• Planning & coordination of product launch activities.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Dynamic, driven and focused individual with a track record of achievement.
• Highly ambitious and dedicated to delivering results.
• A creative, problem-solving attitude.
• Self-motivated and flexible to support in delivering excellent results.
• Confident and articulate communicator with strong commercial acumen.

What does success look like?

• A passion for technology.
• Excellent communication & leadership skills.
• A desire for continuous personal self-improvement.
• Analytical and planning capability, with great focus on detail.

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week.
• Bonus scheme linked to performance.
• Car allowance.
• Pension contribution.
• Holiday - 25 days plus bank holidays and an additional day off for your birthday.

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.