National Account Executive - UK

Charlotte Tilbury Beauty; London; Hybrid; GBP 30,000 - 50,000; Full time

Job description

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

About the role

We’re looking for an ambitious National Account Executive to join our fabulous UK commercial team.

The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You’ll be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

As a National Account Executive you will

Driving Performance

1. Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities.
2. Retain agility to react to retail trends and maximise opportunities across retailers.
3. Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
4. Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
5. Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers.
6. Undertake adhoc reporting and analysis in response to business needs.

Trading Relationships

1. Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner.
2. Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.

Cross-Functional Working

1. Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.
2. Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
3. Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions.
4. Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

Who you will work with

You’ll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our UK regions, reporting directly in to one of our talented National Account Managers.

About you

1. Previous experience in a similar role within a National Accounts team/other relevant functions
2. Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!)
3. Excellent numerical and analytical skills
4. Impeccable attention to detail and level of accuracy
5. Effective communicator, both written and verbal
6. Proactive and action orientated
7. Have excellent Excel and PowerPoint skills.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

1. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
2. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
3. Financial security and planning with our pension and life assurance for all.
4. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
5. Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
6. And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!