Nars Assistant Manager - John Lewis Oxford Street (37.5 Hours)

SHISEIDO; London; On-site; GBP 40,000 - 60,000; Full time

Job description

MISSION

NARS inspires self-expression, creativity, and artistry - bringing high-fashion, high-style, and forward thinking to beauty. As a Supervisor, you will be bringing this vision to our customers on counter. Your passion for artistry, service, and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.

We are part of the Shiseido Group, and in joining NARS, you will not only receive innovative and artistry-led training, a generous discount on our award-winning products, and the chance to be part of a fast-growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.

MAIN RESPONSIBILITIES

Leading by example in delivering our customer engagement approach, you will be able to create strong connections with your customers through the brand history and high-performance formulas, thus securing brand loyalty to not only NARS but you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team is delivering on sales targets.

We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry, and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication, and the connections that you make. This will be your daily commitment to your clients and yourself.

ORGANISATION

Reports to: Senior Area Sales & Education Manager, NARS

Job Location: John Lewis, Oxford Street

Contract type: Permanent Contract, 37.5 hours per week over 5 days

PROFILE

• Demonstrable experience in coaching and developing others
• Beauty retail management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with a team and lead
• Ability to drive KPIs and sales targets
• Excellent communicator
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

POSITION REFERENCE NUMBER: 12448