MyMFT Senior Application Analyst

Manchester University NHS Foundation Trust

As a Hive EPR - Senior Analyst, you will work within the Hive EPR & Digital Applications department. You will be certified in an Epic service area and be able to undertake complex process design and configuration or modification to the area you are working on, adapting it to the working practices and standards that are agreed by the Trust.

You will work closely with clinical and administrative / managerial staff, analyse their processes, and help them to agree clinical and operational best practice standards and workflows. You will analyse and document current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice. You will modify the EPR system using highly supplicated software configuration tools, so it works effectively for our patients and the Trust.

You will work closely with the Business Intelligence team to ensure that the system configuration meets the requirements of statutory, operational, and clinical audit reporting while remaining a clinical documentation system used to inform and direct patient care.

Main duties of the job

You will spend a part of your time working with other Hive EPR & Digital Applications teams in integrated areas which require close collaborative working with other Hive EPR and Trust teams.

These may include users & security, reporting, printing, testing, training, interfaces, medical device integration and business continuity planning. You will help to test the system thoroughly to ensure that it is safe, usable, secure, robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution. You will be part of the wider clinical governance and change management organisation for clinical applications and will be required to lead on the engagement with clinicians and other staff related to your service. In this role, you will act as a change management specialist to engage staff in review of working practices and communicating and training changes to practices and policies.

The Senior Analyst will represent their service team providing assurance and guidance around their areas of responsibility at management and stakeholder meetings. They will always act as an ambassador for the Hive EPR & Digital Applications service.

The Senior Analyst will provide support to the Hive EPR & Digital Applications teams to implement the trusts digital strategy through the lifecycle of the programme.

About us

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person Specification

Attributes

• Qualifications: Degree or equivalent or relevant experience, Ongoing Evidence of Personal Development
• Experience/ Knowledge: Knowledge of clinical, administrative and operational workflows and processes within a hospital environment. Previous/current clinical/operational NHS experience and understanding of the NHS Performance Framework. Knowledge of all Microsoft Office packages especially Excel. Knowledge of NHS Information Standards and their application.
• Training & Experience: Evidenced experience of communicating complex issues to a range of people.
• Skills & Attributes: Good organisational and planning skills. Ability to engage with and successfully convey highly complex information and concepts to audiences at all levels in the organisation. Good presentation skills. Structured, diagnostic approach to finding solutions to complex issues. Ability to quickly and accurately analyse and interpret information. Ability to operate consistently at high level summary as well as detail levels. Ability to listen and interpret users' needs and to inspire confidence. Good keyboard skills and VDU use.
• Attributes: Able to prioritise tasks, work on own initiative and manage own workload. Be enthusiastic, responsive to new demands, willing to learn new skills and welcome change. Self-motivated and able to take responsibility for decisions. Has good insight and the ability to respond well to constructive criticism. Team player. Logical and pragmatic approach to problem solving. Proven ability to work under significant pressure with competing priorities. Personal credibility, with ability to quickly gain the confidence of others. Honesty, openness, and integrity. Able to cope with unpredictable and intense situations. A patient- & customer-centred approach.
• Other Requirements: Ability to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas. Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary.
• Qualifications: Qualification in Project Management. Postgraduate or Masters qualification in relevant area or equivalent experience within a Clinical Systems Implementation role. Clinical Qualification.
• Experience/ Knowledge: Knowledge of Lean & 6 sigma analysis techniques. Knowledge of Data Protection Act, GDPR & Information Governance. Knowledge of HealthCare IT systems. Knowledge of managing complex, strategic projects or areas of complex working practices.
• Training & Experience: Epic or other clinical system accreditation or equivalent experience. Experience with business and technical requirements analysis, documentation and methodology development.
• Skills & Attributes: Successful evidence of change management techniques, and the ability to apply them. Ability to build consensus across teams, with staff and leadership. Ability to lead and use own initiative in developing working practices for self and other team members. Experience of training staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Manchester University NHS Foundation Trust

Applications Manager - MyMFT & Healthy Planet

£46,148 to £52,809 a year per annum, pro rata