MyHR Change Manager-People Services

MyHR Change Manager
Hybrid - Solihull Office
Full Time, Fixed Term 9 months

Salary - £35,000 per annum pro rata

Here at Serco, we're looking for a MyHR Change Manager to lead and deliver key HR/People change projects and solutions, within our UK & Europe business and the MyHR Service, across the full-lifecycle from definition through to closure. This includes project management and delivery of HR expertise in support of contract mobilisations, organisation design and change management.

As part of this you will:

• Lead TUPE elements of contract mobilisation and transitions, helping leaders and contract teams to prepare effectively for the on and off boarding of workforces; ensuring coherent and integrated plans are developed and managed with operational teams and internal partners.
• Support on HR change projects within our UK&E Business and the MyHR Service (including the implementation of new operating models, restructuring, culture change and new ways of working) helping to ensure delivery is planned, prepared and executed in a way that best ensures success.
• Be responsible for the creation and delivery of associated project plans, ensuring full compliance with governance, reporting and tracking.
• Effectively identify, prioritise, assess and mitigate risks and issues, including escalation to sponsors/senior stakeholders, and key internal stakeholders at an appropriate level.
• Ensure TUPE Employee Liability Information (ELI) data and due diligence checks from incumbent employers and for transferring employers is validated and support People Change Coordinators on escalated queries.
• Support key UK&E wide people projects and improvements that form part of our strategic plan.
• Identify and manage relationships with key internal and external stakeholders.

What you'll need to do the role:

• HR experience with strengths in project delivery, change management, organisation design and culture.
• Strong knowledge of MS Office including Word, Excel, Powerpoint, and Outlook.
• Ability to build positive working relationships with internal and external stakeholders across the business.
• Be highly self-motivated and able to act under own initiative where required; Managing your own time effectively and working to tight deadlines.
• Flexibility and agility in working style managing multiple tasks in parallel.
• Excellent attention to detail.
• Problem solving skills and adaptability.
• Strong leadership skills, taking personal accountability and holding others accountable as well.
• Project Management experience is highly desirable.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Free onsite parking.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).