Museum Co-ordinator

Pillar Nonprofit Network; London; On-site; GBP 100,000 - 125,000; Full time

Job description

The Museum of Ontario Archaeology is seeking a Museum Co-ordinator for the summer season. Anticipated start date is June 10 through to August 30, 2025. This position is 35 hrs/week, Tuesday through Saturday, 9:30 AM to 4:30 PM, $17.20/hr. This position is contingent on the successful funding through the Canada Summer Jobs program and candidates must meet the eligibility requirements outlined below.

The Museum Co-ordinator will ensure that museum visitors both on-site and online have an engaging and memorable cultural experience. The Museum Co-ordinator will align reception and gift shop services, orient visitors to museum on-site and online services, engage with and create content for social media, and assist with program content development and delivery. The main objectives of this position are:

• Ensure visitors have a positive, friendly, engaging, and memorable experience at the MOA,
• Increase the community’s knowledge about the museum, its programs, and collections through the development of promotional materials, social media and other marketing activities,
• Ensure all museum interactions with the public are positive whether in-person, by phone, or online,
• Assist with the coordination of summer activities, cultural events, staff, and programming,
• Ensure accuracy in program bookings, camp registrations, admissions registration, gift shop sales, and maintaining the front-of-house public spaces, if on-site,
• Administer and evaluate visitor surveys to gauge and ensure community relevance,
• Create and distribute social media and marketing materials to promote the museum and its summer activities.

The successful candidate will have the capacity to problem-solve and multi-task without compromising their professionalism, job quality, or visitors’ expectations of a public museum. We are looking for someone with a strong work ethic, good communication skills, a background in customer service or hospitality, and post-secondary experience in Anthropology/Archaeology, Public History, Museum Studies, First Nations studies, or similar University program. The position requires familiarity with MS Office software such as Teams, Word, Excel, and PowerPoint as well as experience with social media platforms such as Facebook, Twitter, and Instagram. Prior work or volunteer experience at a museum or historic site would be an asset.

The successful candidate must meet the criteria of the Canada Summer Jobs Program:

• be between 15 and 30 years of age at the beginning of the employment period;
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Applications are due by April 30, 2025. We thank all interested candidates, but only those selected for an interview will be contacted.

Please e-mail resume and cover letter to: