Multi-Trade Operative

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi – Trade Operative

Rochford, Chelmsford, Colchester - covering various sites in the South East region

£35,387 - £37,249 per year

40 hours per week – Monday to Friday, 8:00am – 16:30pm

We have a great opportunity for a Multi-Trade Operative to join our Responsive team, based in Rochford Essex. The role will involve working on repairs for both void and tenanted properties and will cover all aspects of general building repairs and maintenance including Kitchens, Bathrooms, low level access showers, fencing and repair/replacement of new UPVC Doors & Windows. You would also be expected to carry out damp and mould treatments. The role is mainly lone working with opportunities to work with the wider team as and when required. You will be expected to travel to numerous sites. A company van and power tools included. Training will be provided as and when required.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Required to be part of our Out of Hours emergency cover on a rota. This is normally 1 in every 10 weeks (enhancement paid)

Skills and experiences:

• To ensure full compliance with CDM 2015 legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (wet trades, carpentry, joinery, plumbing), or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application.
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – Wet Trade, Plumbing, Carpentry, Joinery, UPVC door and window fitting would be an advantage but not essential
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,387 per annum (rising to £37,249 per annum after 12 months, subject to satisfactory performance)

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.