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Multi-Brands Solo Counter Manager Boots Cheltenham (30 Hours)

L'OREAL GROUP

Cheltenham

On-site

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established industry player in beauty is seeking a passionate Solo Counter Manager to elevate customer experiences across a prestigious portfolio of luxury brands. This role is perfect for those who thrive in a dynamic environment, love coaching others, and have a keen eye for beauty trends. You will engage with customers, providing tailored recommendations while fostering a welcoming atmosphere. With opportunities for professional development and a commitment to inclusivity, this position offers the chance to grow within a renowned company dedicated to sustainability and innovation. Join a team where your contributions truly matter and make a difference in the beauty world.

Benefits

Competitive Salary & Commission Scheme

Access to L'Oréal Staff Shop

30 days holiday

Discounted Dental Insurance

Employee Referral Bonuses

Mental Health Support

Financial Advice Support

Qualifications

  • Strong business acumen with experience in sales analysis and inventory management.
  • Ability to motivate self and team to achieve sales targets.

Responsibilities

  • Deliver personalized customer experiences and consultations.
  • Lead by example to provide exceptional service and build customer loyalty.

Skills

Sales Analysis

Inventory Management

Customer Service

Coaching

Cross-category Selling

Education

Experience in Retail or Sales

Job description

L'Oréal Luxe Multibrand Solo Counter Manager

When you love your work and the people you work with, amazing things happen...

Freedom to go beyond, that's the beauty of L'Oréal.

Are you passionate about all things beauty? Do you love coaching people to achieve results? Then we would love to connect with you!

You will be a Brand Ambassador across the L'Oréal Luxe prestigious portfolio of brands that are dominating the beauty market across Cosmetics, Skincare and Fragrance:

Lancôme, Yves Saint Laurent, Urban Decay, Giorgio Armani, and Luxury Designer Fragrances.

Your Mission

You will host your customers across our beauty play zones, immersing them in memorable and genuine face-to-face store experiences, developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.

Joining us...
  1. You will have a strong business acumen, including experience within sales analysis & inventory management.
  2. You will be self-driven and can motivate yourself to deliver on individual sales targets, working with your Area Manager to set personal team targets and monitor each team member's performance to build on their capabilities.
  3. You will ooze passion for our brands and delivering exceptional service, being a luxe role model, leading by example to your colleagues to deliver memorable experiences.
  4. You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate about cross-category selling across our iconic products, sharing key benefits and features.
  5. You are a real people person and will develop and love to deliver best practices to hosting new and existing customers in-store, taking them on a personalised journey!
  6. Deliver individual consultations, demonstrating empathy while sharing tailored recommendations as the Solo Counter Manager for your store.
Support And Development...
  1. Your induction will consist of regular training with your Area Manager, Education Mentor, and Peers. You will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, Fragrance, and Business/Operations Management. Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  2. You will attend quarterly team trainings where you will have an intro to all new launches, application techniques, and get to play with all our new iconic products!
  3. You will have access to E-Learning modules where you can develop yourself; we will support your development with a best-in-the-business experience.
  4. The future is yours! We will support your progression leading into a Team, Area Manager, or Head Office role.
Benefits And Rewards...
  1. Competitive Salary & Commission Scheme
  2. Access to 35 brands worth of products within our L'Oréal Staff Shop
  3. 30 days holiday (inclusive of BH's)
  4. Discounted Dental Insurance
  5. Employee Referral Bonuses
  6. Additional support on Mental health and financial advice is also on offer
  7. Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on...L'Oréal for the future! #Beautythatmovestheworld

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.

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