Motor Underwriting Manager

Direct Line Group Careers; London; On-site; GBP 45,000 - 75,000

Job description

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

Underwriting is a complicated world, where risk appetite, guidelines, and mathematical models meet talented Underwriters. Setting criteria and managing our footprint is a fine line between balancing our business goals and customer needs. That’s why our Underwriters are the best of the best. They reduce risk, have their fingers on the pulse and predict future events ensuring our business can continue to grow whilst each and every one of our customers gets the right outcomes.

Join us as a Technical Team Manager in our Motor Underwriting Team - we’re looking for an enthusiastic and self-motivated people leader to join our exciting team as we look to grow our brands and strengthen our presence in the Motor Insurance market.

What you’ll be doing

You’ll get stuck in straight away, soak up new experiences and most importantly you’ll positively influence and shape what we do – making an impact on our customers' lives. We’ll utilise your skills where they are most needed whilst also giving you the opportunity to build and grow the breadth of your expertise.

Your key responsibilities will include:

• Embedding a strong risk management culture, ensuring appropriate risk management and controls processes are actively maintained
• Monitoring industry underwriting trends and regulatory changes to ensure that our motor insurance products remain relevant, competitive and compliant
• Working collaboratively with our counter fraud teams
• Ensuring our underwriting criteria supports the delivery of our financial targets and positive customer outcomes
• Acting as a conduit between operations, claims and complaints, supporting interpretation of policy wording and customer-facing content
• Participating in industry events and conferences to stay up to date on industry trends and best practices
• Enacting and enhancing our underwriting controls
• Working together with a multi-disciplined trading and product team
• Leadership of the Technical Motor Underwriting team, focusing on growing capability and promoting a culture of high performance, continuous improvement, change and innovation within a controlled environment

What you’ll need

• Proven experience of Technical Underwriting in a personal lines insurance product, ideally Motor
• Proven track record of using your underwriting expertise to recognise, develop, recommend and implement change
• Demonstrable experience leading and developing a high-performance team
• Comfortable analysing data to inform your decision-making
• Understanding of relevant insurance regulations & legislation
• Great interpersonal skills & stakeholder management, dealing with stakeholders of all levels
• Ability to innovate & work in a fast-paced environment across a breadth of initiatives

Ways of working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

This role is available in our London, Bristol, Leeds or Glasgow offices.

What we’ll give you

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more!

Being Yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together we’re one of a kind.

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