Motor Claims Team Leader

Howells Solutions Limited; Southampton; On-site; GBP 30,000 - 60,000; Full time

Job description

Team Leader - Motor Claims (Southampton) - Leading Legal Services Provider

Are you an experienced legal professional with strong leadership skills? Do you thrive in a fast-paced, rewarding environment? We are seeking a Team Leader to join a highly regarded legal services provider in Southampton, specialising in motor claims litigation.

The Role

As a Team Leader, you will lead, inspire, and motivate a team to deliver outstanding service to clients while meeting business performance targets. You will oversee case management, provide technical supervision, and ensure compliance with best practices. This role offers a fantastic opportunity to develop your leadership career within a supportive and dynamic firm.

Key Responsibilities

• Lead and manage a team, ensuring high performance and employee satisfaction.
• Oversee the technical supervision of cases, acting as the expert lead.
• Drive operational and financial performance, including revenue targets.
• Ensure compliance with SLAs, service delivery standards, and quality control.
• Support client relationship activities, including tenders and events.
• Lead on operational projects, including IT changes and training.
• Conduct file reviews and audits to ensure effective case management.

What We're Looking For

• Strong litigation experience with expertise in handling a caseload of personal injury claims (OIC, Small Claims, MOJ, Fast Track, Intermediate Track, Multi Track up to 100,000).
• Previous management or supervisory experience within a legal environment (preferred).
• Excellent communication and leadership skills with the ability to mentor and guide a team.
• Strong IT proficiency, particularly in Microsoft packages.
• A client-focused approach with attention to detail and accuracy.
• Qualified Solicitor or equivalent is advantageous but not essential.

Why Apply?

• Join a friendly, down-to-earth firm with a collaborative culture.
• Work on high-quality, complex cases in a fast-paced environment.
• Opportunity to develop your leadership career within a respected legal services provider.

If you have the experience and passion to lead a high-performing team, we'd love to hear from you!