Motor Claims Handler

Motor Claims Handler
8:30am - 17:00pm Monday to Friday (office based)
25 Days Holiday + bank holidays
Salary £26,000-£30,000 dependant on experience
Manchester city centre

Do you have motor claims handling experience?
Have you managed claims from cradle through to grave?

MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client acts within the General Insurance & Broking sectors of the insurance claims process and their management boasts over 50 years experience in the industry.

Motor Claims Handler Duties

1. Receive and assess claims information from policyholders, clients, and third parties.
2. Investigate and verify the validity of claims through documentation, interviews, and inspections.
3. Process claims in a timely manner in accordance with company policies, procedures, and regulatory requirements.
4. Evaluate the policy terms and conditions to determine indemnity.
5. Assess damage or loss and determine the appropriate compensation or settlement amount.
6. Liaise with adjusters, investigators, and legal teams to gather necessary information and documentation.
7. Communicate with Brokers, policyholders and claimants, providing updates on the status of their claims.
8. Address inquiries, explain claim processes, and resolve any disputes or complaints.
9. Ensure a positive and supportive experience for clients throughout the claims process.
10. Negotiate settlements with claimants, third parties, or their representatives.
11. Ensure that claims settlements are in line with company policy, industry standards, and legal regulations.
12. Maintain accurate records of all claim's activities, including phone calls, emails, and correspondence.
13. Prepare reports and documentation for internal teams, management, or regulatory authorities.
14. Ensure compliance with data protection laws and maintain confidentiality.
15. Identify potential fraud or claims irregularities and escalate to the appropriate teams for further investigation.
16. Review and analyse claim trends to support the improvement of claims processes.
17. Work closely with underwriters, legal advisors, and other departments to facilitate the claims process.

Motor Claims Handler Benefits

1. 33 days holiday
2. Fully paid training
3. Annual bonus
4. Salary reviews
5. Company pension
6. Excellent career progression
7. Company social events
8. Superb working environment

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