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Mortgage Administrator

CONNELLS GROUP

Brampton

On-site

GBP 23,000

3 days ago
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Job summary

An established industry player is seeking a motivated Mortgage Administrator to join their dynamic Sales Progression Team. In this pivotal role, you will guide mortgage applications through to completion, liaising with solicitors, lenders, and customers. Your strong customer service and communication skills will be vital as you resolve issues and maintain relationships. With a commitment to training and career progression, this opportunity offers a supportive environment where your contributions will be valued. If you are driven and ready to make an impact in the property services sector, this role is for you.

Benefits

Superb training and development programme

Opportunity to earn industry leading qualification

Group Discounts on Property Services

Free access to Lakeshore Fitness

Onsite free parking or shuttle bus

Subsidised onsite cafe

25 days holiday entitlement

Qualifications

  • Strong customer service and communication skills are essential.
  • Ability to problem solve and manage workload effectively.

Responsibilities

  • Progress mortgage applications from start to completion.
  • Maintain positive relationships with customers and Mortgage Consultants.
  • Organize workload to ensure timely outcomes.

Skills

customer service skills

communication skills

problem solving

organizational skills

confidence in dealing with issues

Job description

Mortgage Administrator

We are looking for a Mortgage Administrator to work within our busy Sales Progression Team. You will be progression mortgage applications through to completion, contacting solicitors, lenders, Mortgage Consultants and customers to obtain up to date relevant information. You will have strong customer service skills and be confident over the phone dealing with application requirements and resolving any issues that arise.

Working Hours: Mon – Fri 9.00 – 5.30

£23,000 Per Annum

Key roles and responsibilities to be a successful Mortgage Administrator include:

  1. Proactively progressing individual cases from mortgage application through to completion
  2. Working as a part of a vibrant team to support our Mortgage Consultants pipelines
  3. Maintaining a positive relationship with customers and Mortgage Consultants
  4. Prioritising and organising your workload to ensure the best outcome is achieved
  5. Problem solving when required to move purchases and re-mortgages along

Skills and experience required to be a successful Mortgage Administrator:

  1. Have strong communication skills, dealing with people over the phone and through emails and letters
  2. Be confident to deal with issues as they arise, finding solutions and progressing the mortgage application to completion
  3. Work at pace, reviewing data and ensuring information is up to date and accurate
  4. Build relationships quickly, through strong customer service skills with key people
  5. Be driven and motivated to manage your own workload and meet deadlines

What can we offer you?

  1. Superb training and development programme with clear career progression opportunities.
  2. Opportunity to earn industry leading qualification.
  3. Group Discounts on Property Services.
  4. Free access to Lakeshore Fitness.
  5. Onsite free parking or shuttle bus from central MK Station.
  6. Subsidised onsite caf in addition to Lakeshore Caf situated on the business park.
  7. 25 days holiday entitlement in addition to Bank Holidays.

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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