Mobile Working Supervisor

JOB TITLE: Mobile Working Supervisor

LOCATION: London

REPORTING TO: Lead Service Support Manager

SHIFT PATTERN: Sunday - Thursday 22:00-06:00, 40 hours per week

PAY RATE: 14.66 PER HOUR

Main Duties & Responsibilities:

ABM is looking for a hardworking and proactive Supervisor to join our team working all over London.

Due to the nature of the role, The Mobile Supervisor can cover all areas of London, this is due to the contract covering the whole of London.

Team Management

• Supervise and manage a team of cleaning staff to ensure all cleaning tasks are completed in a timely and efficient manner.
• Assign daily tasks and cleaning schedules to team members, ensuring all areas are covered.
• Monitor staff performance, provide training, and conduct performance evaluations.
• Train new staff, making sure that they are competent and understand the specification needed on cleaning, graffiti and Publicity and to carry out refresher training if needed.
• To train new starters/Operatives on mobile software.
• Carry out regular audits on cleanliness/damages of company vehicles.
• To carry out cleaning tasks if required.
• Deliver chemicals/equipment to staff, saving time so staff can continue their duties.
  
  
  

Quality Control

• Inspect completed cleaning tasks to ensure high standards of cleanliness and hygiene are maintained.
• Carry out shelter cleaning audits throughout the cleaning monthly period.
• Address any quality issues or complaints promptly and take corrective actions as needed.
• Develop and implement cleaning standards and procedures.
  
  
  

Inventory & Equipment Management

• Ensure cleaning supplies and equipment are available and in good working condition.
• Monitor inventory levels and notify Line Manager when stock is becoming low.
• Ensure that equipment is maintained and used properly to avoid damage or accidents.
  
  
  

Health & Safety Compliance

• Ensure that cleaning staff follow safety protocols, including the correct handling and storage of cleaning chemicals.
• Monitor and ensure compliance with health and safety regulations, including proper disposal of waste.
• Report and address any potential hazards or safety concerns.
• Carry out regular toolbox talks with staff.
• Make sure that staff understand the reporting process for accidents/Incidents, and to investigate at the time of occurrence.
• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
  
  
  

Client/Customer Liaison

• Communicate with clients or management regarding cleaning requirements or concerns.
• Provide feedback and report on cleaning activities and any issues requiring attention.
  
  
  

Scheduling and Reporting

• Create and manage cleaning schedules, ensuring coverage for all areas at required times.
• Maintain accurate records of cleaning activities, staff attendance, and any incidents or accidents.
• Prepare and submit regular reports to upper management.
  
  
  

Staff Development

• Train new cleaning staff on company procedures, health and safety standards, and cleaning techniques.
• Provide ongoing training and development opportunities to improve staff performance
  
  
  

Person Specification:

Experience: Previous experience in cleaning or facilities management, with at least 1-2 years in a supervisory role.

Leadership: Strong leadership and team management skills with the ability to motivate and manage a team effectively.

Attention to Detail: High attention to detail to ensure that cleaning tasks are performed to the highest standards.

Communication Skills: Strong verbal and written communication skills for interacting with staff, clients, and management.

Knowledge of Cleaning Techniques and Equipment: Familiarity with various cleaning methods, materials, and equipment.

Health and Safety Knowledge: Knowledge of health and safety regulations, particularly regarding cleaning chemicals and waste disposal.

Time Management: Ability to effectively prioritize tasks and manage time efficiently.