Mobile Response Officer - Leicester

NVC Security are currently recruiting for a Mobile Response Officer (Nights).

This is a full-time position working a 4 x On / 4 x Off shift rotation with the opportunity for additional overtime.

We were founded over 10 years ago with the aim of providing exceptional service across different industry sectors, whilst looking after our team and constantly striving to improve both the employee and customer experience.

As a company and as individuals, we value above all else honesty and integrity. For our staff, we offer a rewarding and challenging environment which allows personal development to flourish. We hold ourselves accountable to our clients, staff and partners by honouring our commitments, providing results and continually striving to provide the highest quality security services. We also expect our employees to do the same, to further promote our culture of accountability, responsibility, professionalism and mutual respect.

We pride ourselves on our diverse network of staff and everyone is welcome on our team, regardless of background. What matters to us are your skills, reliability and integrity.

What the role will include:
Shift time (approximate and subject to change): 18:00 - 06:00

• Locking and unlocking a variety of premises across Leicester
• Conducting foot patrols of different sites
• Responding to any customers alarm activations on an ad-hoc basis
• Any other duties as required – such as site visits, liaising with other mobile response units & efficient use of reporting software.

The majority of the work is based in and around Leicestershire, you may occasionally be required to travel further afield to Nottinghamshire and the wider East Midlands, so candidates should be confident drivers.

What we are looking for:

• Successful candidates must be over 25 and hold a valid SIA licence & a manual driving licence.
• Good customer service skills
• A smart appearance with good personal presentation
• The ability to take charge, make decisions and handle difficult situations with maturity.
• Comfortable with working long hours and night shifts.
• Checkable work history for the previous five years in accordance with BS7858.
• Fluent in written and spoken English.
• Able to work effectively in a team and develop strong team loyalty.
• Good observational skills and ability to take initiative to act individually or collaboratively as needed.
• Ideally, you will have at least three years’ experience in a security role, however this is not essential as training will be provided for the right candidates.
• Confident lone working.
• Candidates should be confident using a smartphone/tablet as you will be required to independently use mobile apps and reporting software.

Any previous experience as a patrol/response driver is preferred, but not essential, as full training will be provided.

Successful candidates will be required to undergo security screening & vetting in accordance with BS7858.

An NVC Security mobile patrol response van will be provided during working hours – you would not be required to use your own vehicle other than to travel to and from work.

What we can offer you:
Hourly rates start at £12.20 per hour plus holiday entitlement - with benefits listed below.

• Enrolment into workplace pension.
• Online lifestyle discount portal providing 100’s of savings including high street shopping, leisure, holidays, days out, motoring, hotels, pampering and much more.
• GP Helpline – This service provides access to a qualified GP 24/7, 365 days a year and includes a video call service and private prescription service.
• Counselling and legal support for all employees on a 24/7, 365 days a year basis.
• Discounted gym membership.
• Instant access to wages: you can draw down up to 50% of earnings before payday.
• Employee friendly software: Making shift scheduling, communications, and access to payslips easier.
• Uncapped holiday.
• Employment with an ACS accredited organisation and holders of Pacesetter status.