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Mobile Library Assistant

CEMP

Norwich

On-site

GBP 24,000 - 25,000

12 days ago

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Job summary

An established industry player is seeking a Mobile Library Assistant to join their dedicated team. This role involves providing essential library services to rural communities, requiring strong customer service skills and the ability to work independently. You'll be responsible for the administration of the Mobile Library service, engaging with the public both in person and over the phone. Flexibility in working hours is essential, as you will occasionally serve in a mobile library van. This position offers a competitive salary and a range of benefits to support your well-being and work-life balance.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Tax efficient car lease scheme

Qualifications

  • Ability to work with people and provide excellent customer service.
  • Good basic administration skills and knowledge of Microsoft Office.

Responsibilities

  • Assist in the administration of the Mobile Library and delivery service.
  • Serve the public in a mobile library van and deliver collections.

Skills

Customer Service

Administration

Microsoft Office

Initiative

Education

GCSE level education

Job description

Mobile Library Assistant | 7750 | Temporary Contract until 31 March 2026 | 25 hours per week | £24,404 per annum pro rata (Scale C) | Hethersett

Are you one of those people who can work on their own initiative? Are you well organised and customer focused? If so, you may be the person we are looking for to join the Mobile Library team.

You will be helping to look after the administration of the Mobile Library and delivery service which operates across the county providing library services to rural communities.


This role is varied and involves dealing with the public by telephone and face to face, as well as helping to look after the administration of the department. You will be occasionally serving the public in a small mobile library van and will put together and deliver collections of items to the hospital library service. The ability to get on with a wide cross section of the community is important.


You will need to be able to demonstrate you can work with people, have good basic administration, a sound knowledge of Microsoft Office and can work using your own initiative. You will assist in producing marketing material and timetable information to promote the mobile library service.


The working times are Monday to Friday 1pm to 6pm, however, a flexible approach to work is essential for this position as these hours may vary occasionally to meet the needs of the service. This role is not suitable for remote working.


A clean B Class driving licence is essential for this position.


Applicants will require GCSE level education.


For an informal discussion please contact Steven Jones on 01603 222268.


These are some benefits you can enjoy by working for Norfolk County Council:


  • Competitive salary
  • Generous holiday entitlement
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
  • Financial benefits such as:
    • Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
    • Tax efficient ways of getting extra pension and new bikes
    • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
    • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.


Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Interviews to take place Wednesday 9th April 2025 at Whitegates, Hethersett.

Redeployment closing date: 18th March 2025 23:59

All other applicants closing date: 1st April 2025 23:59
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