MNL - Regional Payroll Officer, AO

View Vacancy - MNL - Regional Payroll Officer, AO

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Description (Roles and Responsibilities)

The British Embassy Manila is a large diplomatic mission delivering a dynamic and rapidly expanding programme of activity in support of the UK's objectives on prosperity, security and consular matters. The Payroll Officer will be responsible for processing and auditing payrolls and related payments including statutory reports for Country Based Staff working at British Embassies, High Commissions and Consulates located in the Asia Pacific. The jobholder will act as the point of contact for payroll-related enquiries and concerns, providing timely support and resolving issues.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Payroll Service Delivery (70%)

1. Process payroll and other salary related payments for country based staff in the region
2. Ensure accurate and timely payroll processing
3. Perform crucial role in exercises such as the annual pay award, benefit or deduction updates, and final pay process
4. Review, develop and document payroll procedures, providing advice to both staff and managers when needed
5. Maintain data confidentiality for all payroll-related matters
6. Work closely with Global Transaction Processing Centre in Manila in relation to the payment of payrolls

Quality (10%)

1. Interpret HR policies and procedures and apply them to pay and benefits where applicable
2. Take initiative to identify any areas for improving or automating the payroll processes
3. Act as first point of contact for payroll, promptly addressing country based staff concerns and providing timely solutions
4. Trouble shoot payroll-related issues, working closely with the stakeholders involved
5. Perform Root Cause Analysis and incident reporting, including the implementation of preventive and corrective actions

Management Information Support (10%)

1. Produce and analyse regular and ad-hoc payroll and statutory reports
2. Maintain and organise payroll files in accordance to local and FCDO requirements

Communication (10%)

1. Respond to enquiries and requests from internal and external stakeholders, applying strong proactive customer service skills
2. Build networking skills and collaborate with relevant stakeholders in the region
3. Maintain open dialogue and foster good working relationships across different teams involved in service delivery
4. Carry out ad-hoc tasks as necessary, including providing support on projects and other areas of focus for the Pay and Benefits Team

Essential qualifications, skills and experience

1. Bachelor's degree holder or equivalent
2. At least 2 years' experience in payroll and data management or similar field
3. Exceptional attention to detail and accuracy
4. Proficient in MS Office applications, with strong Microsoft Excel skills
5. Ability to effectively prioritize work and responsibilities in a fast-paced environment
6. Strong customer service and communication skills
7. Analytical with good problem-solving skills
8. Capable of working independently as well as part of a team

Language requirements:

Language: English
Level of language required: Strong written and spoken

Desirable qualifications, skills and experience

1. Experience and knowledge in processing payroll for Asia Pacific countries or other regions
2. Experience of working in an international organisation and/or public sector
3. Ability to produce metrics, reports and graphs

Required behaviours

Changing and Improving, Communicating and Influencing, Delivering at Pace, Managing a Quality Service

Application deadline

1 January 2025

Grade

Administrative Officer (AO)

Type of Position

Full-time, Permanent

Working hours per week

36

Region

Asia Pacific

Country/Territory

Philippines

Location (City)

Manila

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

PHP

Salary

44,977.49

Type of Salary

monthly

Start Date

24 February 2025

Other benefits and conditions of employment

Benefits:

The British Embassy Manila offers a competitive compensation package including:

1. 36-hour work week
2. Guaranteed 13th and 14th month pay
3. 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January)
4. Extensive medical insurance
5. Life insurance
6. Access to a guaranteed 5 days of learning opportunities a year.

Learning and Development Opportunities:

You will be encouraged to pursue your own learning and development while in the job and will be able to access a range of on the job opportunities as well as training and other forms of L&D where appropriate. There are also opportunities to get involved in other Embassy activities, both professionally and socially.

Working Patterns:

Monday to Friday between 7am - 7pm. Flexible working arrangements are always considered.

Other Information:

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

Candidates are expected to have a valid NBI Clearance.

The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.

Additional information

Please note that your application must be submitted before 23:55 on the day mentioned in the above field "Application deadline."

Only shortlisted candidates for interview will be contacted.