MNDA Care Service Navigator – VH21

Role

• Support people with MND to understand and use health, social care and third sector support services and exercise choice when accessing services
• Empower people affected by MND to engage with health and social care organisations to ensure services are designed to meet their individual needs
• Build up and maintain knowledge of local health and social care organisations
• Support carers by promoting carers assessments and signposting to carers organisations
• Attend support and review meetings and other development events identified

This role will suit me if I:

• Have good listening and communications skills and the ability to liaise with staff, volunteers and other relevant professionals
• Have the ability to develop and maintain supportive relationships whilst respecting different lifestyles and choices in a non-judgmental way
• Understand confidentiality and the importance of data protection
• Have knowledge of health and social care services and support services for carers
• Have access to a computer with the ability to use email, word processing, and the internet to gather information
• Hold a full driving licence, have use of a car, and be willing to travel within an agreed area.

What’s in it for me?

• Become part of a friendly and dedicated team
• Make a positive impact on the lives of people affected by MND
• Get access to a range of learning opportunities

You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training, and mentoring. The training programme will also include experiential and reflective learning.

Time Commitment
The time required is flexible, but we expect Care Service Navigators may need to be available for 2 – 4 hours per week, though this varies and can be flexible.

About the organisation
The Motor Neurone Disease Association focuses on improving access to care, research, and campaigning for those people living with or affected by MND in England, Wales, and Northern Ireland. We are a membership organisation with over 10,000 members forming a powerful national and local network that provides information and support. We have over 7,000 active volunteers in England, Wales, and Northern Ireland and around 170 paid staff, all dedicated to improving the lives of people affected by MND, now and in the future.

How to apply:
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: volhub@merchantsplace.co.uk
T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.