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MINI Brand Expert

Sytner Group

Portsmouth

On-site

GBP 20,000 - 30,000

Full time

2 days ago
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Job summary

Join a forward-thinking company as a Brand Expert and be the face of a prestigious automotive brand. This full-time role offers the chance to engage with customers, build relationships, and promote unique selling points of the brand. Ideal for those passionate about customer service and eager to learn, this position provides extensive training to develop your expertise. Enjoy working in a motivated team environment where your contributions are valued. With a commitment to diversity and inclusion, this role is perfect for individuals who thrive on meeting people and delivering exceptional service.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work

Qualifications

  • Previous experience in retail is ideal for maintaining customer care.
  • A passion for delivering excellent customer service is essential.

Responsibilities

  • Act as the first point of contact for customers, building rapport.
  • Promote the benefits and unique selling points of the brand.

Skills

Customer Service
Retail Experience
Communication Skills
Sales Skills

Education

High School Diploma

Job description

About The Role

A fantastic opportunity is available for a Brand Expert to join our team at Sytner MINI Tamworth.

As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of MINI, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the MINI.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  1. Enhanced Holiday Entitlement – 33 days inc. bank holidays
  2. Industry-leading Maternity, Paternity and Adoption Pay
  3. Career Development
  4. Recognition of Long Service every 5 years
  5. Discounted Car Schemes
  6. High Street Discounts
  7. Discounted Gym memberships
  8. Cycle to work scheme
  9. One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Sytner MINI Tamworth
Kinson Drive, Tamworth, Staffordshire, United Kingdom, B78 3JF

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