Microsoft Dynamics Engineer

About us

The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.

Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.

Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.

Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for 'Best Public Sector Employer' at the Women in Tech awards!

About the role

We are looking for somebody who can be a key part of our Microsoft team. We are utilising Microsoft Office products, specifically Microsoft Dynamics, to deliver solutions in rapid and agile ways that will reduce burdens on staff, maximise the use of our data and support decision making.

About you

You will be a crucial part of the team. Not only will you develop your own solutions, but you will help others in the team to develop. You will be expected to be innovative but ensure compliance with the appropriate requirements for data protection and information security.

You will work with our Technology Service Solutions team to implement changes and support staff across the department. As part of this role, you'll actively promote the use of M365 applications, helping the department make the most of the M365 applications that are available.

Main responsibilities

You will be:

• Develop and configure new and existing services using Power Platform, Plug Ins, and Dynamics 365, working with business and project teams to ensure solutions meet their needs.
• Collaborate with designers and analysts to create and test prototypes with users.
• Turn prototypes into detailed technical designs and use these to build digital services.
• Ensure technical performance, security, and scalability using toolkits and APIs.
• Participate in testing and validation of solution designs, using automation where possible.
• Align designs with strategic and architectural principles, working closely with our enterprise architecture and data teams.
• Maintain technical service roadmaps and monitor new Microsoft platform releases.
• Provide 3rd line support for live digital services.
• Conduct root cause analysis and identify solutions.
• Assess impact of new Microsoft releases.

Skills and experience

It is essential that you have:

• Extensive experience with the Microsoft stack, including Power Platform, and Dynamics 365.
• Experience in configuring/customising applications and building interfaces within Power platform and Microsoft Dynamics.
• Problem-solving skills and ability to support other developers.
• Experience with Azure platform and Azure DevOps.

It is desirable that you have:

• Experience with Power BI.
• Ability to deliver projects using Microsoft tools like Power Apps, Power Automate, and Dynamics.

How to apply

As part of the application process you will be asked to upload a two page CV and complete a 750 word personal statement outlining how you meet the essential skills and experience listed above. You can use bullet points and subheadings if you prefer.

Sift will be from week commencing 1/05/2025

Interviews will be from week commencing 12/05/2025

Please note these dates are indicative and may be subject to change.

If there is a high volume of applications, we will sift looking at your CV only. You may then be progressed to full sift or straight to interview.

How we interview

At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework.

Technical Skills

• Technical Understanding
• User focus
• Technical Specialism

Behaviours

• Working together
• Delivering at pace
• Changing and improving

How we offer

Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for.

This role requires SC clearance. DBT's requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn.

Checks will also be made against:

• departmental or company records (personnel files, staff reports, sick leave reports and security records)
• UK criminal records covering both spent and unspent criminal records
• your credit and financial history with a credit reference agency
• security services record
• location details

Benefits

If you join us, you will get:

• learning and development tailored to your role
• a flexible, hybrid working environment with options like condensed hours
• a culture encouraging inclusion and diversity
• a Civil Service pension with an average employer contribution of 28.97%
• annual leave starting at 25 days rising to 30 days with service
• three paid volunteering days a year
• an employee benefits programme including cycle to work

More about us

This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.

You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure on our website.

Find out more about life at DBT, our benefits and meet the team by watching our video or reading our blog!

Microsoft Dynamics Engineer

Location: London, Darlington, Cardiff, Edinburgh, Belfast, Birmingham, Salford

Find out about our benefits, application process and practical details like our office locations on the things you need to know page.