MI Business Consultant

MI Business Consultant

At British Gas, we have one of the best-known brands in the country (with 95% brand awareness). We are evolving to become a truly purpose-led organisation, energising a greener, fairer future.

We are seeking a talented MI Business Consultant to join our Services Data team. You will assist the Data Delivery Manager in implementing and continually developing stakeholder engagement models that support collaborative work to identify and prioritise high-value data and reporting requirements that solve key business questions.

Location: We have people working all over the UK in a range of office locations, as well as offering flexible home working (travel to an office expected circa once a month for team days as a minimum).

We have tailored our well-being and benefits package around our employees as follows:

• Competitive salary and bonus potential
• Employee Energy Allowance at 15% of the government price cap
• Pension scheme
• Company Funded Healthcare Plan
• 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days
• Excellent range of flexible benefits, including technology vouchers, electric car lease scheme, and travel insurance

On a day-to-day basis you will:

• Develop and maintain engagement mechanisms across all our customers designed to prioritise the high-value requirements through robust demand management.
• Continuously deliver quality requirement specifications based on robust business analysis techniques and models, producing reporting wireframes in co-ordination with stakeholders.
• Assist with estimation of resourcing that supports practical delivery timescales and communicate these back to stakeholders.
• Be accountable for the delivery of solutions through all development life-cycle stages within agreed timescales and manage & maintain a central live log of progress for both stakeholder (Data Delivery Portal) and internal (ADO) use.
• Support governance processes such as maintaining and updating a central business rule repository with logic defined and agreed in the captured specifications.
• Be a point of expertise in Centrica and national GDPR guidelines, particularly in the processing, storage, and sharing of Personal Identifiable Information, assisting the business in completing Personal Information Assessments where needed.
• Assist in the development of front-end solutions which could include new or amended data architecture, curated data solutions, or new/amended reporting (including Self-Serve solutions).

What we need from you:

• Experience of working with large enterprise data sets that support growth and efficiency within a large company.
• Expert in documenting complex, detailed data and reporting requirements.
• Demonstrable understanding of system/database structures and processes and use of reporting tools (such as PowerBI) to meet identified business questions and needs.
• Understanding of coding (for example SQL or Spark) would be an advantage, but not essential.
• Desirable to have some knowledge of data governance guidelines and processes (for example GDPR).
• Proactive approach with excellent stakeholder engagement and management skills across all levels of business (from directors to technical experts).
• Ability to work across a portfolio of projects at any one time within a deadline-driven high-pressure environment.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We will continue to champion inclusivity, develop future skills and invest in our local communities to create a better, more sustainable world for everyone.

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