Mess Manager

Job Introduction Package Description: £27,000
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

1. Flexible and dynamic work environment
2. Competitive compensation
3. Access to ongoing training and development programs
4. Countless opportunities to grow within the company
5. Full training
6. Health and wellbeing incentives
7. Reward and Recognition schemes
8. Flexible working considered
9. Volunteering days
10. Cycle to work scheme
11. Life Assurance
12. Parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. All offers are subject to full security clearance checks. Ready to be part of something greater? Apply today!

Job Introduction

It's a really exciting time to join Sodexo's Government Segment, we have recently merged our Justice Services and Government & Agencies business and are starting to bring to life synergies and focus, benefiting our teams and clients. Together we are a powerful combination of more than 11,000 employees and 600 sites serving 35 very high profile public sector clients. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities

1. To manage all aspects of performance of an assigned group of direct reports.
2. To plan, organise and manage delivery of all services within the Mess operational business area to the benefit of all members and residents.
3. To ensure standards of service detailed in the SOR, quantity tables, service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational business area.
4. To promote and manage functions including planning, menus and costing in conjunction with the catering team.
5. To contribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary control within operational business area in line with client and Sodexo expectations.
6. Embracing the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values, in particular to liaise with the PMC/RSM and Mess committee to develop relationships and promote Sodexo.

The Ideal Candidate

Essential:

1. Knowledge of working in a management role within the soft FM service industry.
2. Leadership skills and knowledge.
3. People management skills including general HR skills in recruitment, training and managing colleague performance including disciplinary and grievance procedures.
4. Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication.
5. Management knowledge of health & safety and food safety.
6. Ability to make independent decisions.
7. Able to work on own initiative within a team environment.
8. Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook).
9. Able to demonstrate attention to detail and adherence to standards.
10. Analyse problems analytically, develop opportunities and implement innovative solutions.

Desirable:

1. Experience of working within military environment.
2. Previous experience in effectively managing in a similar role.
3. Health and Safety qualification equivalent to IOSH managing safely.
4. Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills.
5. Proven experience of managing client relationships within a contract environment.
6. Proven track record of leading, managing and developing a team.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.