Merchandising Manager

We are working with a well-established supplier within the fashion industry who are seeking a dynamic and experienced Merchandising Manager with a strong background in supply chain management, particularly within the ladieswear sector.

This hybrid role also encompasses overseeing day-to-day operations in a small, fast-paced office environment acting as a key support to senior leadership. You will need a solid understanding of critical path, lead times, costings, and production.

Main Responsibilities will include:

• Serve as the primary liaison for customers on matters of stock flow, order progress, and factory capacity.
• Maintain daily contact with international sourcing offices, mills, and factories.
• Maintain and update critical path software and monitor shipments to ensure timelines are met.
• Oversee the accuracy and feasibility of commitments made by account managers and designers to ensure consistent delivery.
• Provide timely updates to customers regarding order and development progress.
• Attend customer meetings as required and build long-term, strategic relationships.
• Oversee all stages from order placement through to sealed sample approvals to ensure timely delivery.
• Monitor sample and lab dip progress, and coordinate resolution of issues with factories.
• Generate cost sheets, place and track orders, and maintain accurate records.
• Act as the central point of contact for staff, ensuring smooth office operations.
• Foster a positive, supportive work culture within the team.

Person Specifications:

• Experience in a merchandising role within a fashion supplier environment.
• Solid experience working with Far East manufacturing bases, especially Bangladesh.
• Excellent understanding of supply chain and production timelines.
• Strong commercial acumen and customer-facing experience, with confidence managing senior stakeholders.
• High proficiency in Excel and other IT systems; strong numerical skills essential.
• Excellent communication, leadership, and problem-solving abilities.
• Proactive, enthusiastic, and highly organised.