Merchandise & Supply Chain Planner

ZipRecruiter; Steyning; On-site; GBP 25,000 - 45,000; Full time

Job description

Job Description

Role: Merchandise & Supply Chain Planner

Team: Commercial

Location: Steyning, West Sussex

Hours: Permanent Fulltime (38.75 hours per week)

About the role

ITS CYCLING Limited (The Rider Firm – ‘TRF’) was founded in June 2013, with the goal of serving devoted riders through the design, engineering and sale of exceptional cycling products. The Rider Firm wholly owns four cycling product brands that were all created and grown in-house in Sussex, UK, with subsidiaries based in Boulder, CO, USA and Dresden, Germany; HUNT Wheels, Privateer Mountain Bikes, Cairn E- Bikes and Dissent 133 Equipment.

We are looking for a Merchandise & Supply Chain Executive to coordinate product supply and provide comprehensive administrative support to the Commercial team. The team is responsible for managing stock and maximising sales at the Rider Firm & working with the product team to build a range which is forward thinking and commercial.

The role will involve the production of daily & weekly reporting to support trading decision making, liaising with suppliers, updating delivery schedules to reflect the latest supplier delivery position, raising new purchase orders, booking shipments & assisting the Operations teams with any stock queries.

In a team and business, where no two weeks are the same, this role requires someone with the ability to adapt to change. Attention to detail, strong analytical and Excel skills, good communication, and excellent organisational ability will be key to success in this role.

Key Responsibilities:

1. Managing shipping and ordering, along with leading on the reporting of lead times, supplier performance, delivery schedules and freight forwarding costs.
2. Updating daily, weekly and ad hoc trading & stock reports, helping to make recommendations to maximise sales.
3. Regular communication with suppliers to help keep product supply on schedule.
4. Maintaining pricing across our websites - uploading prices for new products and discounts.
5. Supporting the department in maintaining accurate information in buying plans.
6. Raising purchase orders and submitting them to suppliers in a timely manner.
7. Accurate management of the stock delivery schedule, sharing key updates with the wider business.
8. Point of contact for the Operations team’s queries, helping to resolve queries quickly and effectively.
9. The booking and management of shipments with third-party freight and logistics providers.
10. Responsible for the administration and maintenance of the product file, uploading products to our websites and systems.
11. Supporting the Commercial team with ad hoc analysis and tasks.
12. Building positive interdepartmental relationships, including with Supply Chain, Product, Operations, Ecommerce and Marketing.

Person Specification:

1. Proven understanding of supply chain processes.
2. A great communicator, able to work autonomously or as part of a team.
3. A pro-active self-starter.
4. Organised and detail oriented with a can-do attitude.
5. Can manage time effectively to meet deadlines by prioritising workload.
6. Cooperative and adaptable to the needs of the business.
7. Have strong numeracy and analytical skills.
8. Proficient in Microsoft Office Suite, particularly Excel.

Desirable:

1. An understanding of cycling and an interest in the sport helps but is not essential for this role.
2. Experience in a retail and/or commercial environment.

Why work for The Rider Firm?

1. Exciting business with a friendly and flexible culture.
2. Opportunities to learn and develop.
3. Competitive salary and benefits.
4. Staff discounts and social rides.

We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role.

We also recognize that a range of skills, perspectives, and experiences make a team stronger, so we encourage you to apply even if you don’t meet all of the listed requirements. We value enthusiasm, a willingness to learn, and a commitment to growth.

We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role.