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Member Services Representative

Planet Fitness

Greater London

On-site

GBP 40,000 - 60,000

Full time

20 days ago

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Job summary

An established industry player is seeking a Member Services Representative to enhance member experiences by delivering exceptional customer service. In this role, you will engage with both current and prospective members, ensuring they receive the support and assistance they need. This position offers a dynamic work environment where your contributions will directly impact member satisfaction and retention. If you are passionate about helping others and enjoy working in a vibrant atmosphere, this opportunity is perfect for you.

Benefits

401(k) matching
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance

Responsibilities

  • Create a positive member experience through superior customer service.

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members and prospective members.

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